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- Tasks: Become a mystery shopper and evaluate customer service at popular brands.
- Company: Tern Consultancy has been a leader in mystery shopping since 1989, working with top UK businesses.
- Benefits: Enjoy flexible hours, earn rewards like free meals, and get paid weekly.
- Why this job: This role offers variety, independence, and the chance to impact customer experiences positively.
- Qualifications: No prior experience needed; just enthusiasm and a keen eye for detail.
- Other info: Choose assignments that fit your schedule and interests across the UK.
We need you – Tern Consultancy is now recruiting for mystery shoppers to work on mystery shopping vacancies for assignments throughout the UK. If you are looking for a flexible job where you can choose your assignments and when you do it, this may be the job for you.
About Tern
Established in 1989, Tern has been working with a wide array of businesses for nearly 30 years, with over 20,000 mystery shoppers delivering mystery shopping programmes nationwide.
We’re recruiting!
Tern is keen to recruit new and enthusiastic mystery shoppers to work on mystery shopping assignments for household names including Specsavers, Fossil, Just Eat, the Co-op and Subway.
With opportunities to mystery shop including retail, hospitality and leisure through to financial businesses – there are assignments suited to everybody. You can potentially earn free meals, days out or even receive new clothes, as well as making a difference to the customer service, all whilst being paid! Read on to see why you should be a mystery shopper for Tern.
Find out why 20,000 Mystery Shoppers Choose Tern
Tern currently has over 20,000 mystery shoppers – ensuring we can provide the ultimate experience for our mystery shoppers – whether you love fashion assignments through to car shopping! Here are some of the main benefits:
At Tern we pride ourselves on providing fair rates of pay for all assignments, we also have weekly pay runs so you receive payment promptly – Tern is recognised as the fastest paying company in the industry!;
Mystery Shoppers Required! employer: Tern Consultancy
Contact Detail:
Tern Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shoppers Required!
✨Tip Number 1
Familiarise yourself with the types of businesses Tern works with, like retail and hospitality. Understanding their customer service expectations will help you stand out during the selection process.
✨Tip Number 2
Be prepared to demonstrate your attention to detail. Mystery shopping requires keen observation skills, so think of examples from your past experiences where you've successfully noticed and reported on details.
✨Tip Number 3
Show your enthusiasm for the role! When you engage with us, express why you’re excited about mystery shopping and how you can contribute to improving customer experiences.
✨Tip Number 4
Network with current mystery shoppers if possible. They can provide insights into the application process and what Tern looks for in a successful candidate, giving you an edge over other applicants.
We think you need these skills to ace Mystery Shoppers Required!
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a mystery shopper entails. Familiarise yourself with the types of assignments available and the expectations Tern Consultancy has for their shoppers.
Tailor Your CV: Highlight any relevant experience that showcases your attention to detail, communication skills, and ability to follow instructions. If you've done similar work before, make sure to mention it!
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role. Explain why you want to be a mystery shopper and how your skills align with the job requirements. Be sure to convey your flexibility and willingness to take on various assignments.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a mystery shopper.
How to prepare for a job interview at Tern Consultancy
✨Understand the Role
Before your interview, make sure you fully understand what being a mystery shopper entails. Familiarise yourself with the types of assignments you might encounter and the companies you'll be working with. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Attention to Detail
As a mystery shopper, attention to detail is crucial. During the interview, provide examples from your past experiences where you've had to pay close attention to details. This could be in previous jobs or even in everyday situations that required careful observation.
✨Demonstrate Flexibility
Highlight your ability to adapt to different environments and schedules. Since the job offers flexible hours and varied assignments, sharing instances where you've successfully managed changing circumstances will show that you're a great fit for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the types of assignments available, the support provided to mystery shoppers, or how feedback is given. It shows your genuine interest in the position and helps you gather important information.
