Quality Manager in Londonderry

Terex GB Ltd has been ranked number 18 in the Ulster Business Top 100 NI companies. Terex is a fast-moving engineering company continually developing in Northern Ireland. Here at Terex, we are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. It’s an exciting time to be part of the expanding manufacturing sector – come join us! We have an exciting roadmap ahead for new products, services, production capacity and business expansion.

What’s in it for you?

• Excellent total compensation package to include competitive salary, free health care for you and your dependents, contributory pension scheme, life assurance cover.
• Employee Stock Purchase Plan.
• Free car-parking.
• Earn extra cash via our ‘Refer a Friend’ scheme.
• Perks @ work – offering you a wide range of discounts and offers on restaurants, cafes, hotels, gyms, retailers, day excursions, supporting our local businesses and communities.
• Access to global learning and development programs offering accredited and specialist training.

Job Purpose

As a key member of the Campsie site management team, the Quality Manager is responsible for driving Total quality management and ensuring customer quality standards are met at all times. The role will play an integral part in liaising with the other members of the Operations Management team to deliver high levels of customer satisfaction while achieving high quality standards in a lean environment.

Main Duties & Responsibilities

• Lead the site Total Quality Management.
• Be responsible for site ISO9001 standard & accreditation.
• As part of the senior management team, develop and implement the quality management strategy in line with business standards.
• Participate in senior management reviews, directly influencing the business plan and key performance indicators.
• Lead a team of quality engineers and quality inspectors to deliver products in line with customer expectations.
• Actively drive continuous improvement through problem solving and preventative countermeasures.
• Trend and report out on quality performance of operational areas highlighting areas for improvement.
• Lead supplier quality assessments and improvement initiatives.
• Be responsible for production test & inspection activities and resources.
• Ensure the communication strategy for the improvement and awareness of quality issues is maintained across all departments.
• Review warranty information and lead change within operations to reduce warranty and increase customer satisfaction.
• Report as necessary on changes in standards (internally and externally initiated) and on performance against standards.
• Actively support New Product Development activities.
• Manage department performance against agreed targets through appraisal and review.
• Work with sourcing to qualify new suppliers and manage PPAP process.
• Support 5S and health and safety across operations.

Experience & Qualifications:

• Extensive experience & knowledge of Quality Management Systems.
• Preferably educated to degree level or equivalent in engineering.
• Experience of manufacturing environments.
• Proven track record of people management.
• Able to demonstrate leadership in both strategic and quality management in a global manufacturing organization.
• Ability to govern progress to a detailed level and interpret system reports and Key Performance Indicators.
• Ability to work with suppliers to improve overall levels of quality.

Knowledge, Skills and Abilities:

• Problem Solving.
• Numerical and Statistical Ability.
• Strong Analytical skills.
• Lean Manufacturing knowledge.
• Engineering knowledge.
• New Product Introduction.
• Coaching and Mentoring.
• Excellent verbal and written skills.
• Ability to influence at all levels.
• Highest level of integrity, honesty and trust.
• Drive for results & use of initiative.
• A satisfactory level of Business Acumen.
• Perseverance.
• Good communication skills and presentation competency.

This above description is non-exhaustive and there may be additional duties in accordance with the role. All applicants must demonstrate through their application form how they meet the criteria for the position applied for. We reserve the right to enhance our selection criteria at the short-listing stage, if required. Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community.