Accounts Receivable Specialist in Craigavon

About Global Business Services (GBS) GBS UK is a shared service centre based in Lurgan, Co Armagh. We work as part of a worldwide structure supporting Terex entities in the UK, Europe, Asia, Australia and the US. GBS is responsible for a range of financial functions including General Ledger Accounting, Accounts Payable, Accounts Receivable, Business Tax, Travel and Expenses and Payroll.

Position Overview: The Accounts Receivable (AR) Specialist is responsible for various tasks related to the overall customer billing, dispute resolution, cash application, credit review, and other AR processing and functional activities.

Specific Responsibilities:

• Respond to and resolve internal/external customer enquiries.
• Review AR accounts for erroneous transactions.
• Review cash receipt, overdue invoices, refunds, etc.
• Bank/remittance data received and input.
• Credit card payment information received and input.
• Ensure accurate and timely cash application.
• Apply short-pay write-offs and credit notes.
• Apply and record unapplied cash.
• Any other ad hoc duties as deemed appropriate by management.

Required Skills & Competencies:

• Functional knowledge of the accounts receivable and collections processes.
• Customer service focused.
• Good problem-solving skills.
• Highest ethics and integrity.
• Strong communication skills.
• Flexible to new ideas and ways of accomplishing tasks.
• Good analytical skills.
• Highly organised individual.
• Ability to meet strict deadlines, work in a team environment and take ownership of tasks.

Essential Education and Experience:

• Must be educated to a minimum of GCSE level or equivalent including Maths and English.
• At a minimum of one years experience within an Accounts Receivable/Credit department, including proven experience with payment resolution and cash application.
• Experience of working in a fast-paced environment with a high volume of transactions is essential.
• A working knowledge of Microsoft Office suite (Excel, Word, etc.).

Desirable Education and Experience:

• Advanced Excel experience.
• Experience of Oracle or Sage accounting software would be advantageous.
• Candidates with shared services experience.
• Fluent in another European language would be advantageous.

Must be a team player able to demonstrate strong customer focus with the energy, drive and commitment to successfully work through all issues and objectives related to this role and that of the overall team.

Why Join Us: We are a global company, and our culture is defined by our Values Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. We are committed to helping team members reach their full potential. Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.

We offer competitive salaries, Team Member bonus of 7%, hybrid working (2 days office, 3 days from home), private healthcare, 33 holidays, pension, life assurance, LinkedIn Learning, on site free parking, perks discount card.

This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.