Graduate Technical Sales Support Engineer in Omagh

Location: Omagh

Reporting to: Product & Applications Manager

Hours of Work: 39 hours per week

Join our team at Terex Omagh and embark on an exciting opportunity as we seek a skilled and dedicated Graduate Technical Support Engineer to contribute to our Customer & Product Support team. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected.

The graduate Technical Support Engineer will work within the Training and Application Support team to provide our worldwide dealer network with technical support information and solutions.

Main Duties & Responsibilities:

• Develop high-quality multimedia content, including machine renders and animations, to support marketing literature, product training materials and site layout proposals.
• Provide technical application support for the Terex Crushing, screening and conveyor range to the internal sales team, dealers and when necessary, end users.
• Attend site to collect and analyse application and performance data from new and existing product for use in plant simulations.
• Assist in other departmental functions such as the creation of Aggflows, Cost Calculators, Visio Drawings.
• Creating, updating and occasionally delivering product training presentations.
• Attending industry trade shows, conferences, or open days.
• Identify and undertake additional personal development courses to continually improve your training & presentation skills.

This above description is non-exhaustive and there may be additional duties in accordance with the role.

What you'll bring:

• Engineering Degree or similar.
• Experience or working knowledge of multimedia content creation tools, including 3D rendering, animation, video editing or graphic design software, would be advantageous.
• Creativity, innovative thinking and excellent organizational skills.
• Good English communication skill, both written and spoken.
• Competent with Microsoft Office tools.

Knowledge, Skills & Abilities:

• Excellent communication and interpersonal skills.
• A high level of proficiency in Microsoft Office Suite.
• Effective project management and planning / organizational skills.
• Someone who cultivates a team spirit with the respect of others' ideas and requirements.
• Capable of working on their own initiative and as part of a team as and when required.
• Ability to manage multiple tasks / projects at one time.
• Able to assess workload and commit to realistic timelines with given resources.
• Excellent attention to detail.
• Willingness to travel abroad occasionally.
• Willingness to carry out hands-on work in the field with service team when required.

Why Join Us:

We are a global company, and our culture is defined by our Values: Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. We are committed to helping team members reach their full potential.

We offer competitive rates of pay, Team Member bonus, Westfield healthcare, 32 holidays, pension, life assurance, LinkedIn Learning, on site free parking, Perks discount card.

How to Apply:

To apply for this role, click on the above Apply button. All applicants must demonstrate through their application form how they meet the criteria for the position applied for. We reserve the right to enhance our selection criteria at the short listing stage, if required. Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.