Technical Product Trainer in Londonderry

Terex GB Ltd has been ranked number 18 in the Ulster Business Top 100 NI companies. Terex Campsie is a winner of the Northwest Large Business of the Year and Educational Partnership Award 2023. Terex is a fast-moving engineering company continually developing in N. Ireland. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. It is an exciting time to be part of the expanding manufacturing sector.

We currently have an opportunity for a Technical Product Trainer. Reporting to the Customer Services Manager Environmental Product Support (EPS), this role is central to driving Dealer satisfaction and Customer confidence. It will combine Engineering insight, Training delivery, with practical hands-on Dealer Support.

Responsibilities:

• Create clear, practical documentation and guidance that supports Dealer and Customer within the varied EPS Team Brands.
• Develop and update training materials for internal teams and Dealers, supporting knowledge sharing and capability to grow.
• Contribute to digital learning content such as e-learning, short guides, building learning tools for the various Brands under the EPS support umbrella.
• Support the ongoing development of the EPS Dealer Portal, helping to improve access to training and technical information.
• Work closely with Helpdesk, Field Delivery, and Warranty Teams, providing clear documentation to support day-to-day procedures.
• Review and test new Training materials with team members, contributing to continuous improvement and shared learning.
• Take part in scheduled overseas travel to support training delivery and practical onsite fault finding with Dealer development being pivotal.

About You:

• Full valid Driving License and passport.
• Industry-specific experience/knowledge would be advantageous but not essential.
• Demonstrates problem-solving and collaboration skills, curiosity, and has a motivation to grow within EPS.
• Strong attention to detail, with the ability to organise and present information clearly.
• Confident communication skills, with an interest in explaining technical or process-based information to others.
• Computer literate & competent in use of Microsoft or similar packages.
• Exposure to technical or visual tools would be advantageous but not essential.
• A practical understanding of engineering, technical systems, and operational processes, or a clear desire to develop this knowledge.
• Ability to manage multiple products and tasks as required to meet demanding Internal and Dealer deadlines.
• Highest level of integrity, honesty and trust.

The above description is non-exhaustive and there may be additional duties in accordance with the role. The successful candidate will receive a competitive salary and benefits package, along with the opportunity to build a rewarding career within a leading, global engineering organisation. You will be supported to grow, develop new capabilities, and shape your future through meaningful work, continuous learning, and clear development pathways.

To apply for this role and view all available positions within Terex, please visit our careers page on the Terex Intranet. All applicants must demonstrate through their application form how they meet the criteria for the position applied for. Terex is an equal opportunity employer, and appointments are based on merit. We value diversity and welcome applications from all sections of our community.