At a Glance
- Tasks: Provide hands-on technical support and tackle real-world challenges in a dynamic environment.
- Company: Join Terex, a global leader in specialized equipment solutions with a strong community culture.
- Benefits: Enjoy competitive salary, free healthcare, pension scheme, and perks like discounts and training.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
- Why this job: Make a real impact while travelling internationally and working on innovative products.
- Qualifications: Experience in heavy manufacturing, strong mechanical skills, and ability to solve technical issues.
The predicted salary is between 30000 - 40000 £ per year.
Here at Terex, we are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. It is an exciting time to be part of the expanding manufacturing sector – come join us!
We have an exciting roadmap ahead for new products, services, production capacity and business expansion. As a result of this continued success, we are expanding our teams and we currently have an opportunity for a Field Service Engineer.
About the role
You will join a rapidly developing department at the forefront of supporting our global dealer network. In this role, you will play a key part in delivering high-quality technical support and service excellence, directly contributing to product reliability and dealer success. You will be hands-on in tackling real-world challenges, providing practical technical assistance, across our product range.
What’s in it for you?
- Excellent total compensation package to include competitive salary, free health care for you and your dependents, contributory pension scheme, life assurance cover.
- Employee Stock Purchase Plan.
- Free car-parking.
- Earn extra cash via our ‘Refer a Friend’ scheme.
- Perks @ work – offering you a wide range of discounts and offers on restaurants, cafes, hotels, gyms, retailers, day excursions, supporting our local businesses and communities.
- Access to global learning and development programs offering accredited and specialist training.
Main Duties & Responsibilities
- Provide technical support and guidance to the global dealer network across service, warranty, and product-related queries.
- International travel is a requirement to support dealer activities, including commissioning, diagnostics, and occasional training.
- Investigate, diagnose, and resolve technical issues in a timely and effective manner, ensuring minimal customer disruption.
- Work closely with Product Group Engineering and Quality teams to feedback field issues and support continuous product improvement.
- Contribute to the development and validation of performance and test criteria for new products and product enhancements.
- Maintain high standards of documentation, reporting, and communication.
About You
Experience & Qualifications
- Relevant service experience, ideally within heavy manufacturing or mobile equipment.
- Strong mechanical and electrical maintenance background.
- Working knowledge of diesel-hydraulic and electro-hydraulic systems.
- Ability to interpret technical drawings, schematics, and service documentation.
- Proficient in Microsoft Office applications.
- Full, clean driving license and valid passport.
Key Competencies
- Customer Focus: Committed to delivering a high-quality customer experience and resolving issues effectively.
- Technical Expertise: Strong diagnostic capability with a methodical approach to problem-solving.
- Collaboration: Work effectively across teams and functions to achieve shared outcomes.
- Communication: Clear and professional communication, both written and verbal, across all levels.
- Adaptability: Able to manage changing priorities and operate effectively in a changing environment.
- Ownership & Accountability: Takes responsibility for outcomes and drives issues through to resolution.
- Relationship Management: Builds strong, credible relationships with dealers and internal team members.
What’s Next
Click on ‘Apply’ to complete the online application form. The above description is non-exhaustive and there may be additional duties in accordance with the role. To apply for this role and view all available positions within Terex, please visit our careers page on the Terex Intranet.
All applicants must demonstrate through their application form, how they meet the criteria for the position applied for. Selection criteria may be enhanced at the shortlisting stage where necessary.
Terex is an equal opportunity employer, and appointments are based on merit. We value diversity and welcome applications from all sections of our community. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
Terex Overview: Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.
We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.
With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.
For more information, please visit www.terex.com.
Additional Information: We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.
Field Service Engineer employer: Terex Corporation
At Terex, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Field Service Engineers benefit from a competitive compensation package, comprehensive health care, and extensive learning opportunities, all while being part of a close-knit community that values diversity and inclusion. Join us in making a meaningful impact in the manufacturing sector, where your contributions directly enhance product reliability and dealer success.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Terex Corporation, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Terex Corporation specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Terex Corporation
✨Know Your Manufacturing Processes
Before you walk into the interview with Terex Corporation, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Terex Corporation value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
