At a Glance
- Tasks: Support the dispatch team with scheduling, customer communication, and documentation.
- Company: Join Terex, a global leader in specialized equipment solutions.
- Benefits: Competitive salary, health care, pension scheme, and learning opportunities.
- Other info: Diverse and inclusive workplace with growth potential.
- Why this job: Be part of a vibrant team culture and make a real impact.
- Qualifications: Strong organisational skills and excellent communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Location: Ballymoney
Reporting to: Dispatch Manager
Hours of work: 39 hours - Monday - Thursday
We require driven and enthusiastic Team Members who are capable of working in a team orientated environment where we manufacture mobile screening equipment. Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Dispatch Coordinator Support to contribute to the Ballymoney team.
At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.
Role Overview:
The Dispatch Coordinator Support provides essential administrative and operational support to the dispatch team. This role ensures schedules are kept up to date, paperwork is accurately processed, and customers receive timely and professional communication. The position plays a key part in maintaining smooth daily operations.
Key Responsibilities:
- Scheduling & Coordination:
- Update and maintain daily and weekly dispatch schedules
- Assist in adjusting schedules based on operational changes or customer requirements
- Communicate updates to drivers, field staff, and internal teams
- Customer Communication:
- Serve as a point of contact for customers regarding delivery or service updates
- Respond to inquiries professionally via phone and email
- Provide accurate information on timing, delays, and service status
- Documentation & Administration:
- Complete and process dispatch-related paperwork
- Maintain accurate records of deliveries, collections, and service activity
- Ensure all documentation is filed and stored in line with company procedures
- Operational Support:
- Work closely with dispatch coordinators to support daily operations
- Monitor job progress and flag any issues or delays
- Assist with data entry and system updates
Skills & Requirements:
- Strong organizational and multitasking skills
- Excellent communication and customer service ability
- Attention to detail and accuracy in paperwork
- Ability to work in a fast-paced environment
- Proficiency in basic computer systems (e.g., Excel, dispatch software, email systems)
- Team-oriented with a proactive approach
Preferred Experience:
- Previous experience in dispatch, logistics, or administrative support (desirable but not essential)
- Experience handling customer communications
This above description is non-exhaustive and there may be additional duties in accordance with the role. We reserve the right to enhance our selection criteria at the short listing stage, if required.
How to Apply:
To apply for this role and view all available positions within Terex, please visit our careers page: http://jobs.terex.com
Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
Terex Overview:
Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.
We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.
With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.
For more information, please visit www.terex.com.
Additional Information:
We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.
Dispatch Coordinator Support employer: Terex Corporation
At Terex, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture in Ballymoney where every team member is empowered to thrive. Our commitment to employee growth is reflected in our competitive salaries, comprehensive benefits including health care and pension schemes, and access to global learning and development programmes. Join us to be part of a dedicated team that values innovation, diversity, and excellence in everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Dispatch Coordinator Support
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Terex Corporation and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Terex Corporation!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Terex Corporation keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Dispatch Coordinator Support
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Terex Corporation:This is your chance to really connect with the team at Terex Corporation. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Terex Corporation
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Terex Corporation.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Terex Corporation that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Terex Corporation. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
