Customer Solution Architect - New Business

Teradata is the connected multi‑cloud data platform for enterprise analytics. Our solutions help organisations solve complex business challenges—from discovery to large‑scale deployment—using data, analytics, and AI. Teradata enables flexibility, performance, and scalability across diverse data environments.

What You’ll Do

As a Customer Solution Architect (New Business), you will partner with Sales to support the acquisition of new customers. You will work directly with prospective clients to understand their data, analytics, and AI requirements and design technical solutions aligned to Teradata’s platform capabilities. This role focuses on technical presales, solution design, and customer engagement for net‑new accounts.

What Impact This Role Has

• Support new customer acquisition by leading the technical aspects of presales engagements.
• Translate customer challenges into scalable data, analytics, and AI architectures.
• Help customers evaluate Teradata through demonstrations, proofs of concept, and workshops.
• Contribute to revenue growth by supporting successful deal execution.

What Success Might Look Like

• Customers clearly understand how Teradata addresses their business and technical needs.
• Sales opportunities progress efficiently from discovery through to close.
• Technical risks are identified early and addressed through sound solution design.

Who You’ll Work With

• Account Executives and Sales Leaders focused on new business growth.
• Internal product, engineering, and architecture teams.
• Customer technical stakeholders, including data engineers, architects, and senior IT leaders.
• Members of Teradata’s global Customer Solution Architect community.

What Makes You a Qualified Candidate

• Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similar customer‑facing technical role.
• Background working with enterprise data platforms, analytics, cloud, or AI technologies.
• Hands‑on experience with at least one major cloud provider (AWS, Azure, or Google Cloud Platform).
• Ability to explain technical concepts clearly to both technical and non‑technical audiences.
• Experience supporting sales cycles, including discovery, solution design, and customer presentations.

What You’ll Bring

• Experience supporting net‑new customer acquisition or complex enterprise sales cycles.
• Knowledge of data architecture, data warehousing, analytics platforms, or AI/ML solutions.
• Familiarity with proofs of concept, benchmarks, or technical evaluations.
• Strong written and verbal communication skills.
• Ability to collaborate across sales, product, and engineering teams.
• Interest in emerging technologies, including AI and machine learning.

Why We Think You’ll Love Teradata

We prioritise a people‑first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well‑being because we care about our people and their ability to thrive both personally and professionally. We are an anti‑racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.