At a Glance
- Tasks: Lead customer relationships and drive innovative data solutions for impactful business outcomes.
- Company: Join Teradata, a leader in enterprise intelligence and AI-driven solutions.
- Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for growth across Europe.
- Why this job: Be a trusted advisor and influence the future of data architecture and analytics.
- Qualifications: Experience in solution architecture and strong communication skills are essential.
The predicted salary is between 70000 - 90000 £ per year.
Our Company
At Teradata, we believe that people thrive when empowered with better information.
Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes.
With Teradata, organizations can provide agents with full context for impact when it matters.
Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach.
Teradata delivers real business value with AI.
What you'll Do
The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining, growing, and expanding customer ecosystems through technical engagement, advocacy, and solution leadership.
The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.
As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities.
Key Responsibilities
- Customer Advocacy & Relationship Leadership
- Build trusted relationships across customer organisations from technical leads to executive sponsors
- Act as a trusted advisor aligning technical strategy with business outcomes
- Monitor account health and lead remediation planning
- Provide structured customer feedback to influence product and roadmap direction
- Demonstrate and communicate delivered business value
- Adoption, Value Realisation & Innovation
- Drive adoption of platform capabilities and best practices
- Identify underutilised features and growth opportunities
- Deliver workshops, demos, and innovation sessions
- Define and develop new use cases aligned to customer strategy
- Ensure customers realise measurable outcomes and ROI
- Technical Opportunity Progression & Growth
- Lead technical discovery, architecture design, and solution scoping
- Develop and maintain a Technical Vision for Success
- Support sales activities including quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer
- Influence architecture decisions and adoption strategies
- Drive revenue growth and expansion opportunities
- Technical Leadership & Execution
- Provide architectural leadership across data and cloud ecosystems
- Align execution with account strategies and business objectives
- Guide long-term transformation and architecture direction
- Maintain expertise across relevant technologies and trends
- Contribute reusable assets and best practices
- Who You'll Work With
- Partner with Account Executives and the broader account team on strategy, planning, and opportunity development
- Engage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO‑level executives
- Collaborate with Consulting Services on solution design and strategic engagements
- Work with Customer Services teams to ensure solution alignment and ongoing customer success
- Coordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals
- Interface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagements
- Support collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutions
- What Makes You a Qualified Candidate
- Core Capabilities
- Strong expertise in data, analytics, and cloud architectures
- Experience designing and promoting enterprise-scale analytical solutions
- Deep understanding of modern data platforms and AI trends
- Demonstrated ability to understand customer needs and provide thought leadership to influence and build trust at multiple levels
- Strong stakeholder management and communication skills
- Ability to translate business outcomes into technical solutions
- Degree-level qualification or relevant experience in computer science, software engineering, mathematics, management information systems, or a related discipline
- Professional Experience
- Experience in solution architecture or technical consulting roles
- Proven customer-facing experience in a technical pre-sales role
- Exposure to complex enterprise environments and advanced data and analytics solutions
Experience with Government deployments / use cases or Sovereign Cloud deployments would be an advantage
- Personal Attributes
- Strategic thinker with strong business acumen
- Outcome-driven and value-focused
- Influential communicator
- Passion for innovation and customer success
- Excellent verbal and written communication skills in English; additional language skills are a bonus
- Ability to travel and work across all of Europe
- #J-18808-Ljbffr
Customer Solution Architect employer: Teradata Group
Teradata is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Employees benefit from extensive growth opportunities, access to cutting-edge technology, and a commitment to professional development, making it an ideal environment for those passionate about data and AI solutions. With a focus on strategic customer engagements, Teradata empowers its team members to make a meaningful impact while enjoying a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Solution Architect
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like Teradata Group!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like Customer Solution Architect at Teradata Group.
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like Teradata Group.
✨Apply Directly through Our Website
When you find a suitable opening like Customer Solution Architect at Teradata Group, make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace Customer Solution Architect
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at Teradata Group, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at Teradata Group. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at Teradata Group
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at Teradata Group!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
