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- Tasks: Lead maintenance activities for Teraco Data Centres, ensuring top-notch system availability and uptime.
- Company: Join Teraco, a leader in data centre solutions, committed to excellence and innovation.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a team that values quality service and continuous improvement in a fast-paced industry.
- Qualifications: Experience in maintenance management and strong problem-solving skills are essential.
- Other info: Opportunity for professional development and participation in audits and compliance initiatives.
The predicted salary is between 48000 - 72000 £ per year.
The National Maintenance Manager is responsible for the effective and efficient planned, preventative and corrective maintenance activities in their entirety for all Teraco assets nationally, thus ensuring maximum system availability and uptime.
OBJECTIVES
Main Functions Of The Job
Maintenance Management
- Manage planned, preventative and corrective maintenance activities for all Teraco Data Centres ensuring maximum system availability
- Manage maintenance working methods to ensure all SLA and MSA’s are achieved
- Manage and ensure all corrective works are carried out and completed in a timeous manner to the required and expected Teraco standards
- Carry out regular supplier reviews to ensure relationships are maintained to drive quality service across the business
- Where possible, standardise maintenance activities across all facilities
- Management of data centre infrastructure to provide a concurrently maintainable, cost-effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime
- Co-ordinate maintenance efforts to ensure all facilities maintained to Teraco standards
- Conduct retrospective sessions in order to identify areas for continued service delivery improvements
- Develop and maintain maintenance schedules, ensure visibility thereof and enforce strict adherence to such
- Respond to emergency calls for maintenance
- Perform troubleshooting and effective root cause analysis to permanently resolve maintenance related issues
- Perform administrative tasks as required
- Ensure client notifications contain concise, accurate information and sent out to the correct recipients on time by the necessary departments
- Review tasks on the maintenance management system to ensure correct documentation has been uploaded
- Ensure that the uploaded maintenance documentation has been completed correctly as per the required Teraco standards
- Continuous quality checks on uploaded/submitted documentation
- Weekly management updates on all maintenance related tasks and audits
- Ensure all assets are loaded correctly and linked to the relevant tasks on the maintenance management system i.e., asset and inventory management
- Provide system training and ongoing support on the maintenance platform to the infrastructure maintenance team
- Ensure that all work performed is in accordance with established practices and procedures
- [AP1] Continuous review of methods of procedures (MOP)
- Active participation in site hand-over process from Construction fit out to Operations.
- Analyse the maintenance planning system and modify where necessary to be able to run a simple yet effective maintenance system
Compliance
- Maintain compliance in accordance with all relative policies and procedures
- Support the HR department in achieving the organisation developmental plan deliverables within agreed timelines
- Meet agreed inter-departmental OLA (Operational Level Agreement)
- H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice
- Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/RFS
- Active participation for both external and internal audits
Critical System Management
- Ensure all maintenance events are scheduled correctly on the maintenance management platform
- Ensure all planned, preventative and corrective maintenance is managed in accordance to ensure customer MSA’s and SLAs are achieved
- Conduct working methods to maintain agreed PUE levels
- Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
Budget
- Overall maintenance budgeting and tracking
- Scrutinize the monthly operating costs and perform checks where necessary. Investigate costs and make recommendations to senior management
- Compiles short-, medium- and long-term budgets for the maintenance department
- Annual reviews of the maintenance stores and equipment to check on stockholding, condition and appropriateness.
Data Centre Ethics
- Ensure compliance is maintained incorporating industry best practices
- Ensure data centre facilities standards are enforced and maintained
- Ensure data centre cleaning standards are enforced and maintained
People Management
- Annual KPI reviews with direct reports
- Identify training and development opportunities
- Regular team meetings and feedback sessions
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National Maintenance Manager employer: Teraco – A Digital Realty Company
Contact Detail:
Teraco – A Digital Realty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Maintenance Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in data centre maintenance. Understanding industry standards and best practices will not only enhance your knowledge but also demonstrate your commitment to excellence during interviews.
✨Tip Number 2
Network with professionals in the data centre management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed maintenance activities in previous roles. Highlighting your experience with planned, preventative, and corrective maintenance will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter's values and culture. Tailoring your approach to align with our mission and demonstrating how you can contribute to our goals will make a strong impression during the interview process.
We think you need these skills to ace National Maintenance Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a National Maintenance Manager. Familiarise yourself with maintenance management, compliance, and budgeting as these are key aspects of the role.
Tailor Your CV: Highlight your relevant experience in maintenance management, particularly in data centres or similar environments. Use specific examples to demonstrate your ability to manage planned, preventative, and corrective maintenance activities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for maintaining high standards in data centre operations. Mention how your skills align with Teraco's objectives, such as ensuring maximum system availability and compliance with industry best practices.
Showcase Your Leadership Skills: As this role involves people management, be sure to include examples of how you've successfully led teams, conducted training, and managed performance reviews. This will demonstrate your capability to handle the people management aspect of the job.
How to prepare for a job interview at Teraco – A Digital Realty Company
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the National Maintenance Manager role entails. Familiarise yourself with planned, preventative, and corrective maintenance activities, as well as the importance of system availability and uptime.
✨Prepare for Technical Questions
Expect to be asked about your experience with maintenance management systems and how you handle troubleshooting and root cause analysis. Be ready to discuss specific examples from your past roles that demonstrate your expertise in these areas.
✨Showcase Your Leadership Skills
As this role involves people management, be prepared to talk about your experience in leading teams, conducting KPI reviews, and identifying training opportunities. Highlight any successful team projects or improvements you've implemented.
✨Demonstrate Compliance Knowledge
Familiarise yourself with industry best practices and compliance standards relevant to data centres. Be ready to discuss how you ensure adherence to policies and procedures, and how you would handle audits and compliance checks.
