Data Centre Technician Shift Technician

The role is responsible for the effective and efficient operation of the Data Centre facility, ensuring client MSA & SLA\’s are achieved.

Main Function

• Data Centre Management:

• Comply with working methods to ensure all SLA\’s and MSA\’s are achieved.
• Manage data centre infrastructure to support 99.999% electrical uptime and 99.99% mechanical uptime, ensuring it is maintainable and cost-effective.

• Maintain compliance with all relevant policies and procedures.
• Meet inter-departmental OLA (Operational Level Agreement).
• Monitor H&S and take corrective actions to meet statutory compliance, SLA\’s, and good business practices.

• Manage planned and corrective maintenance to meet customer MSA\’s and SLA\’s.
• Maintain agreed PUE levels through proper working methods.
• Report accurately and timely, following agreed formats and quality standards.

• Maintain compliance with industry best practices.
• Enforce and uphold data centre facility standards and cleaning standards.

Key Performance Areas

• Perform preventative and reactive maintenance on all building infrastructure systems.
• Coordinate maintenance of generators, UPSs, chiller plants, air-conditioning, and switchgear services.
• Maintain Building Management Systems and monitor all equipment.
• Manage power distribution for all building equipment.
• Oversee new installations and supervise all building services contractors.
• Ensure reliability and maintenance of all building equipment and infrastructure.
• Perform first-line repairs on electrical, plumbing, and other building systems.
• Respond to logged calls such as power trips, installations, leaks, prioritizing accordingly.
• Ensure all control works are in place and followed.
• Conduct building inspections and audits.
• Keep thorough records of daily activities, equipment status, and operating parameters.
• Be proactive, helpful, use initiative, and willing to work extended hours.
• Willing to travel as required.
• Complete all activities on time.

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