Data Centre Technician Shift Technician

The role is responsible for the effective and efficient operation of the Data Centre facility in its entirety, ensuring client MSA & SLA are achieved.

Main Function

• Data Centre Management:

• Comply with working methods to ensure all SLA and MSA are achieved.
• Manage data centre infrastructure to provide a concurrently maintainable, cost-effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime.

• Maintain compliance with all relevant policies and procedures.
• Meet agreed inter-departmental OLA (Operational Level Agreement).
• Monitor H&S and take corrective actions to meet statutory compliance, SLA, and good business practices.

• Ensure planned and corrective maintenance is managed to meet customer MSA and SLA.
• Maintain agreed PUE levels through proper working methods.
• Accurately complete and report tasks within agreed formats, quality standards, and timelines.

• Maintain compliance with industry best practices.
• Enforce and maintain data centre facility standards.
• Enforce and maintain data centre cleaning standards.

Key Performance Areas

• Preventative and reactive maintenance of all building infrastructure systems.
• Coordinate maintenance of generators, UPS, chillers, air conditioning, switchgear, etc.
• Maintain Building Management Systems and monitor all equipment.
• Manage power reticulation for all building equipment.
• Oversee new installations and supervise all building services contractors.
• Ensure reliability and maintenance of all building equipment and infrastructure.
• Perform first-line repairs on electrical, plumbing, and other building systems.
• Respond promptly to building issues logged, such as power trips, leaks, or installations.
• Ensure all control of works procedures are followed.
• Conduct building inspections and audits.
• Maintain accurate records of daily activities, equipment status, and operating parameters.
• Be proactive, helpful, use initiative, and willing to work extended hours.
• Willing to travel as required.
• Complete all activities on time.

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