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For Companies At a Glance
- Tasks: Build and maintain strong client relationships while managing projects and delivering exceptional service.
- Company: Join TickX, a cutting-edge tech company revolutionising the events industry since 2015.
- Benefits: Enjoy remote work flexibility and the chance to collaborate with top entertainment names.
- Why this job: Be part of a dynamic team that values diversity and fosters growth in a vibrant culture.
- Qualifications: Passion for partnership building; experience in account management is a plus.
- Other info: Remote role with occasional London meetings; open to all applicants regardless of background.
The predicted salary is between 28800 - 48000 £ per year.
TickX is a transformative technology company that supports producers in the events industry to sell directly to their customers. We work with renowned names in the entertainment world, from London’s West End to New York and Las Vegas.
Founded in 2015, TickX initially started as an aggregator for live events. In 2020, we evolved into a pure-play SaaS company, leveraging our experience in event aggregation to develop our flexible Booking and Marketing Layer, which includes cutting-edge booking technology and a marketing toolkit for producers to enhance their digital marketing efforts.
We are currently looking for an Account Manager with a passion for building and growing successful partnerships to join our business development team.
Responsibilities
- Develop and maintain long-term relationships with client accounts.
- Host regular workshops to ensure clients maximize value from the TickX platform.
- Coordinate with team members to ensure consistent service delivery.
- Understand client product requirements and communicate these to our Product Owners.
- Manage projects within client relationships to achieve client goals and meet company objectives.
- Identify opportunities to grow business with existing clients.
- Service multiple clients concurrently while meeting deadlines.
- Collaborate with the business development team to reach prospective clients.
- Forecast and track key client metrics.
Please email both steve@tickx.co.uk and jack@tickx.co.uk to organize a meeting.
This is a remote role, but the successful candidate should be able to easily commute to London (preferably within 1 hour) for external client or partner meetings.
TickX is committed to equality and diversity and welcomes applications from all sections of the community. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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Vacancy for Account Manager employer: Teo Exhibitions
Contact Detail:
Teo Exhibitions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vacancy for Account Manager
✨Tip Number 1
Familiarise yourself with the events industry and the specific challenges faced by producers. Understanding their needs will help you demonstrate how your skills can directly benefit them during interviews.
✨Tip Number 2
Network with professionals in the events and SaaS sectors. Attend industry events or webinars to connect with potential colleagues and clients, which could give you an edge when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and projects. Be ready to share specific examples of how you've successfully grown accounts or improved client satisfaction in previous roles.
✨Tip Number 4
Research TickX's platform and its features thoroughly. Being knowledgeable about their technology and how it benefits clients will show your genuine interest in the company and the role during your conversations.
We think you need these skills to ace Vacancy for Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Manager at TickX. Tailor your application to highlight relevant experience in building and maintaining client relationships.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you've successfully managed client accounts or projects. Use specific examples to demonstrate your ability to grow business and meet client goals.
Showcase Your Skills: TickX is looking for someone with strong communication and organisational skills. Make sure to mention any experience you have in hosting workshops or collaborating with teams to deliver consistent service.
Personalise Your Application: Address your application to the hiring team at TickX and express your enthusiasm for their mission in the events industry. A personalised touch can make your application stand out from the rest.
How to prepare for a job interview at Teo Exhibitions
✨Research TickX Thoroughly
Before your interview, make sure to dive deep into understanding TickX's services and its evolution from an aggregator to a SaaS company. Familiarise yourself with their technology and how it benefits clients in the events industry.
✨Showcase Relationship-Building Skills
As an Account Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you've successfully developed long-term partnerships or resolved client issues effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage multiple clients. Think of scenarios where you had to juggle different priorities and how you ensured client satisfaction while meeting deadlines.
✨Demonstrate Your Understanding of Client Needs
Be ready to discuss how you would identify and communicate client product requirements to the team. Highlight your experience in understanding client needs and translating them into actionable insights for product development.
