Tenzo in London is seeking a Product Support Engineer to join our growing team. You will investigate customer and integration issues, using logs, APIs, and data to diagnose root causes and resolve problems where possible before escalating.
You will own the support backlog with Customer Success, work with Product and Engineering on priority fixes, and collaborate with partners to enable live integrations while continuously improving our diagnostic tooling.
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Product Support Engineer: Root-Cause & Integrations employer: Tenzo
At Tenzo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Our commitment to employee well-being is reflected in our flexible working arrangements, generous annual leave, and dedicated time for development, all while working in the heart of London. Join us and enjoy unique perks like customer lunches, stock options, and the opportunity to make a real impact in the hospitality industry.
