At a Glance
- Tasks: Own financial reporting, improve systems, and analyse key metrics to drive business decisions.
- Company: Join Tenzo, a dynamic startup transforming the restaurant industry with innovative tech.
- Benefits: Enjoy flexible working, stock options, personal development time, and 25+ days holiday.
- Other info: Be part of a supportive team culture with exciting growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while growing your finance skills.
- Qualifications: 3-5 years in finance, strong Excel skills, and experience with Xero or similar tools.
The predicted salary is between 45000 - 55000 £ per year.
Location: London (Hybrid)
Job type: Full time
Who we are
At Tenzo, we’re transforming the way restaurants operate. Our Restaurant Reporting & Intelligence platform brings together data from multiple systems to deliver real-time, actionable insights — helping operators boost sales, cut waste, and run smoother businesses.
We’re a team of hospitality enthusiasts and tech builders backed by top-tier Silicon Valley investors and guided by experienced advisors including Jane O'Riordan and Floor Bleeker. We work with 200+ logos including leading hospitality brands like IHG hotels, Knoops, JKS, and Time Out Markets across Asia, Africa, North America, Europe, and Australia — and we’re just getting started. Join us on our mission to help restaurants around the world move from surviving to thriving.
About the role
You will be the operational core of our Finance team, working directly with the VP of Finance. Half your time will be keeping our reporting sharp and our systems running smoothly; the other half will be digging into the numbers to help us understand the business better. This is a hands-on, high-ownership role — not a support function.
Your Mission
- Own our internal management reporting: monthly P&L, board packs, KPI dashboards
- Maintain and improve our finance systems (Xero, billing platform, integrations) — you'll be the person who spots when something's broken and fixes it
- Track and report on our core SaaS metrics: MRR, ARR, churn, CAC, LTV
- Support month-end close, reconciliations, and liaison with our external accountants
- Build and improve processes — you actively look for what to automate, including with AI tools
- Provide ad-hoc analysis to support commercial decisions across the business.
About you
- 3–5 years in a finance role, with at least one position where you had clear individual ownership — of a reporting cycle, a system, or a close process — not just as part of a larger team
- Strong in Excel/Google Sheets; comfortable building models from scratch, not just maintaining someone else's
- Hands-on experience with Xero or similar bookkeeping tools, including admin and troubleshooting — not just read access
- You understand SaaS business models and why the metrics matter (MRR, NRR, churn, CAC)
- Part-qualified CIMA or ACCA — actively studying preferred
- You see AI and automation as tools that free you up for better work — you're already using them, or actively looking to. You're not waiting to be told what to automate
- You've worked in a startup or scale-up and are comfortable navigating ambiguity
- You leave processes better than you found them
Work perks and benefits
Tenzo is committed to improving the general well-being of our team members. As our 'Passionate about our people' value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.
- Tenzo Swag: We’ll hook you up with workstation perks, Macbook and all software needed on your first day!
- Work from Home: You'll receive a £75 work from home set up budget, which renews every year
- Flexible Working: A minimum of 2 days a week in the London office, plus any additional days such as trade shows, team quarterly meet-ups
- Stock Options: Eligibility to our stock options program
- Pension: ESG pension scheme
- Office Location: WeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU
- Customer Lunches: Every quarter we plan a team lunch at one of our customer’s restaurants (we accommodate all dietary requirements)
- Tenzo Offsite: A chance to meet fellow team members from all over the world at our annual team offsite
- Your Eyesight: We cover tests and contribute £75 to spectacles (or equivalent in local currency)
- Your Development: Dedicated time for personal & professional development (we’re supportive of external L&D resources when needed)
- Annual Leave: 25 days of holiday + bank holidays (increasing to 27 after 1 year and 29 after 2 years tenure)
- Work Abroad: Seeking a change in environment? Enjoy up to 2 weeks during the UK summertime working abroad!
- Start-up Life: Working as part of a small team, you benefit from a level of responsibility from the get go
- Socials: Monthly events both in person and virtually!
Diversity and Inclusion
Tenzo is an equal-opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.
Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time.
Finance Business Analyst in London employer: Tenzo
At Tenzo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Located in the heart of London, our hybrid working model allows for flexibility while providing employees with the opportunity to engage directly with industry leaders and innovative technology. With a strong commitment to employee well-being, competitive benefits, and a focus on diversity and inclusion, we empower our team members to thrive in a supportive environment as we revolutionise the restaurant industry.
