Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer support and manage inquiries in a dynamic tech environment.
- Company: A growing tech company in London focused on hospitality solutions.
- Benefits: Hybrid working, career growth opportunities, and a supportive team culture.
- Why this job: Join a vibrant team and make a difference in user experiences.
- Qualifications: 1-3+ years in customer support, ideally with hospitality experience and Zendesk knowledge.
- Other info: Exciting opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A growing tech company in London is seeking a Customer Support Representative to deliver exceptional experiences to users. The successful candidate will manage customer inquiries and collaborate closely across departments.
We are looking for someone with 1-3+ years of customer support experience, ideally from a hospitality background, and who is familiar with Zendesk. This role offers a hybrid working environment and opportunities for career growth.
Hybrid Support Specialist - Hospitality Tech (London) employer: Tenzo Limited
Contact Detail:
Tenzo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Support Specialist - Hospitality Tech (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality tech space. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they use tools like Zendesk. Being knowledgeable about their tech will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your customer support scenarios! Think about how you'd handle tricky customer inquiries. Role-playing with a friend can help you articulate your thought process and demonstrate your problem-solving skills during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Support Specialist - Hospitality Tech (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer support experience, especially if it’s from a hospitality background. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: In your cover letter, let us know how you handle customer inquiries and provide exceptional service. We love candidates who can communicate clearly and effectively!
Familiarity with Tools: If you’ve used Zendesk or similar tools, mention that! We’re keen on candidates who are comfortable with tech and can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Tenzo Limited
✨Know Your Stuff
Make sure you brush up on your customer support skills, especially if you've got experience in hospitality. Familiarise yourself with Zendesk and be ready to discuss how you've used it in past roles. This will show that you're not just a good fit for the role but also genuinely interested in the tools they use.
✨Showcase Your Communication Skills
As a Hybrid Support Specialist, you'll need to communicate effectively with users and team members. Prepare examples of how you've handled customer inquiries in the past, focusing on your problem-solving abilities and how you ensured a positive experience for the customer.
✨Emphasise Team Collaboration
This role involves working closely with different departments, so highlight your teamwork experience. Think of specific instances where you collaborated with others to resolve issues or improve processes. This will demonstrate that you can thrive in a hybrid environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for career growth, or how the support team collaborates with other departments. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
