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- Tasks: Deliver exceptional customer support and manage inquiries in a dynamic tech environment.
- Company: A growing tech company in London focused on hospitality solutions.
- Benefits: Hybrid working, career growth opportunities, and a supportive team culture.
- Why this job: Join a vibrant team and enhance user experiences in the hospitality tech space.
- Qualifications: 1-3+ years of customer support experience, preferably in hospitality, and Zendesk familiarity.
- Other info: Exciting opportunities for personal and professional development await you.
The predicted salary is between 30000 - 42000 £ per year.
A growing tech company in London is seeking a Customer Support Representative to deliver exceptional experiences to users. The successful candidate will manage customer inquiries and collaborate closely across departments.
We are looking for someone with 1-3+ years of customer support experience, ideally from a hospitality background, and who is familiar with Zendesk. This role offers a hybrid working environment and opportunities for career growth.
Hybrid Support Specialist - Hospitality Tech (London) employer: Tenzo Limited
Contact Detail:
Tenzo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Support Specialist - Hospitality Tech (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality tech space and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they use tools like Zendesk. We want to show that you’re not just another candidate but someone who’s genuinely interested in what they do.
✨Tip Number 3
Practice your customer support scenarios. Think about how you’d handle tricky customer inquiries and be ready to showcase your problem-solving skills. This is your chance to shine and demonstrate your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Hybrid Support Specialist - Hospitality Tech (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer support experience, especially if you've worked in hospitality. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your experience with tools like Zendesk can help us deliver exceptional user experiences.
Show Your Personality: We love a bit of personality! Don’t just list your qualifications; let us know what makes you tick and how you approach customer support. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our hybrid working environment!
How to prepare for a job interview at Tenzo Limited
✨Know Your Stuff
Make sure you’re familiar with the hospitality tech industry and the specific tools mentioned in the job description, like Zendesk. Brush up on common customer support scenarios and think about how you would handle them.
✨Showcase Your Experience
Prepare to discuss your previous customer support roles, especially any that relate to hospitality. Have specific examples ready that highlight your problem-solving skills and how you’ve gone above and beyond for customers.
✨Collaboration is Key
Since this role involves working closely with other departments, be ready to talk about times when you’ve successfully collaborated with others. Highlight your communication skills and how you can bridge gaps between teams.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, and opportunities for growth. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
