At a Glance
- Tasks: Own financial reporting, improve systems, and analyse key metrics to drive business decisions.
- Company: Join Tenzo, a dynamic startup transforming the restaurant industry with innovative tech solutions.
- Benefits: Enjoy flexible working, personal development time, and competitive perks like stock options and team lunches.
- Other info: Be part of a supportive team culture that values diversity and personal growth.
- Why this job: Make a real impact in a fast-paced environment while growing your finance skills.
- Qualifications: 3-5 years in finance, strong Excel skills, and familiarity with SaaS metrics required.
The predicted salary is between 45000 - 55000 £ per year.
Location: London (Hybrid)
Job type: Full time
Who we are
At Tenzo, we’re transforming the way restaurants operate. Our Restaurant Reporting & Intelligence platform brings together data from multiple systems to deliver real-time, actionable insights — helping operators boost sales, cut waste, and run smoother businesses. We’re a team of hospitality enthusiasts and tech builders backed by top-tier Silicon Valley investors and guided by experienced advisors. We work with 200+ logos including leading hospitality brands across Asia, Africa, North America, Europe, and Australia.
Join us on our mission to help restaurants around the world move from surviving to thriving.
About the role
You’ll be the operational core of our Finance team, working directly with the VP of Finance. Half your time will be keeping our reporting sharp and our systems running smoothly; the other half will be digging into the numbers to help us understand the business better. This is a hands‑on, high‑ownership role — not a support function.
Your Mission
- Own our internal management reporting: monthly P&L, board packs, KPI dashboards
- Maintain and improve our finance systems (Xero, billing platform, integrations) — you’ll be the person who spots when something’s broken and fixes it
- Track and report on our core SaaS metrics: MRR, ARR, churn, CAC, LTV
- Support month‑end close, reconciliations, and liaison with our external accountants
- Build and improve processes — you actively look for what to automate, including with AI tools
- Provide ad‑hoc analysis to support commercial decisions across the business.
About you
- 3–5 years in a finance role, with at least one position where you had clear individual ownership — of a reporting cycle, a system, or a close process
- Strong in Excel/Google Sheets; comfortable building models from scratch
- Hands‑on experience with Xero or similar bookkeeping tools, including admin and troubleshooting
- You understand SaaS business models and why the metrics matter (MRR, NRR, churn, CAC)
- Part‑qualified CIMA or ACCA — actively studying preferred
- You see AI and automation as tools that free you up for better work
- You've worked in a startup or scale‑up and are comfortable navigating ambiguity
- You leave processes better than you found them
Work perks and benefits
Tenzo is committed to improving the general well‑being of our team members. We aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get‑go. We also commit to a dedicated time for personal development and clear career progression.
- Tenzo Swag: Workstation perks, Macbook and all software needed on your first day!
- Work from Home: £75 work from home set up budget, which renews every year
- Flexible Working: A minimum of 2 days a week in the London office
- Stock Options: Eligibility to our stock options program
- Pension: ESG pension scheme
- Office Location: WeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU
- Customer Lunches: Quarterly team lunch at one of our customer's restaurants
- Tenzo Offsite: Annual team offsite
- Your Eyesight: Cover tests and contribute £75 to spectacles
- Your Development: Dedicated time for personal & professional development
- Annual Leave: 25 days of holiday + bank holidays (increasing to 27 after 1 year and 29 after 2 years tenure)
- Work Abroad: Enjoy up to 2 weeks during the UK summertime working abroad!
- Start-up Life: Benefit from a level of responsibility from the get go
- Socials: Quarterly events both in person and virtually!
Diversity and Inclusion
Tenzo is an equal‑opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.
Please note: exclusively no recruiter emails for this role.
Finance Business Analyst employer: Tenzo Limited
At Tenzo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Our hybrid working model in London allows for flexibility while being part of a passionate team dedicated to transforming the hospitality industry. With generous benefits like stock options, dedicated development time, and unique perks such as customer lunches and the opportunity to work abroad, we ensure our employees thrive both in their careers and well-being.
