Client Services Analyst

Description
Who We Are
At Tenzing, we’re on a mission to become the best pan-European software and tech investor. We seek out high-growth European tech and tech-enabled businesses and help build them into international powerhouses.
Tenzing is currently investing out of Fund III (£900m, 2023) which was raised at its hard cap with excess demand. In terms of prior funds:

• Tenzing II (£400m, 2021), which was the first buyout fund in the world raised through an entirely virtual process, was oversubscribed and closed at its hard cap in nine weeks, with a 120% existing reup rate.
• The Belay overage fund (£100m, 2021) was raised purely from existings, in four weeks to invest alongside Funds II & III.
• Tenzing I (£200m, 2017) closed at its hard cap after 12 weeks in the market.

The Role
We’re expanding Tenzing’s Client Services team and looking for a numerate, people-focused Analyst to help us raise and look after the capital behind everything we do.
Client Services is Tenzing’s investor-facing engine. It’s a close-knit team that owns our relationships with the investors (LPs) who back our funds - from fundraising and roadshows through to reporting, communications and the day-to-day of keeping our investors up to date. Fundraising and LP relationships sit directly with Client Services, and this is where the capital that powers Tenzing gets raised and managed.
This is a hands-on role - you’ll learn primarily by doing and shadowing. You will get real exposure early and take on more as you prove yourself. It suits someone with a year or two behind them, likely in finance, who wants to build a career in investor relations.
The job in two bullets...

• Provide support across the breadth of the investor relations responsibilities - LP meetings, fundraising materials, AGM and LPAC prep, roadshow preparation, reporting - so the team can move fast and keep our investors close.
• Be reliable, proactive and consistent in your approach to work, with very high attention to detail and solid numerical capability to build trust amongst your peers and team from day one.

Requirements
Who we think will thrive in this role...
Experience

• One to three years' experience in a relevant or adjacent field. Backgrounds that translate well include investment banking (M&A or PFG), private equity IR or secondaries, or corporate finance that has a blend of people-facing work.
• A logical thinker, comfortable analysing commercial and financial information.
• A natural communicator who enjoys both writing clearly and presenting ideas with confidence.
• An interest in strategy, technology and the kinds of high-growth businesses Tenzing backs.
• An AI-native mindset, proficient in using the latest tools to enhance productivity, elevate the quality of your work and innovate.

Behaviours

• A strong work ethic with the drive to go above and beyond.
• Very strong attention to detail.
• A genuine desire to take ownership.
• A team-first mindset – embracing the small tasks that contribute to high-quality collective outcomes.
• Warm, personable and quick to build trust.
• A proactive self-starter who takes the initiative, gets things moving without being asked, and looks for ways to add value beyond the brief.
• Organised and strategic with their time - plans well, thinks ahead, and balances their own priorities with the team's and the wider goals.
• Ambitious and eager to learn by doing – our team grows through executing and shadowing.
• High integrity and discretion when handling sensitive investor information.