Inside/Outside Sales - Fleet and Mobile Service Coordinator
Inside/Outside Sales - Fleet and Mobile Service Coordinator

Inside/Outside Sales - Fleet and Mobile Service Coordinator

Fleet Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, schedule services, and promote our fleet and mobile service.
  • Company: Join the Tenvoorde Family, a growing company with a positive culture.
  • Benefits: Enjoy competitive pay, health insurance, and paid time off.
  • Why this job: Be part of a dynamic team where your contributions truly matter.
  • Qualifications: Customer service experience and a positive, outgoing personality are key.
  • Other info: Great opportunities for growth and mentorship in a supportive environment.

The predicted salary is between 30000 - 42000 Β£ per year.

The Tenvoorde Family is seeking an amazing Inside/Outside Sales – Fleet and Mobile Service Coordinator! Have you been told you’re outgoing, energetic, detailed, organized, a positive person, a great communicator, reliable and great with people? Are you looking for a job or career that offers stability, growth opportunity and a better work-life mix? If so, we are looking for someone just like you! Due to the growth of our company and the need to better serve our customers we are looking for you!

What Employees Love about Tenvoorde Ford

  • Daily/Weekly engagement with ownership/management team – we take every opportunity to listen and make our teams feel valued.
  • Upward mobility – Tenvoorde Ford is growing, and other positions are needed as we continue to grow as a company.
  • Positive, family-oriented culture where great careers are born – Employees are proud to work at Tenvoorde Ford, great work-life balance, benefits and knowing your contributions make the difference.

Responsibilities

What does a Fleet and Mobile Service Coordinator do?

  • Multifaceted job that has a large growth opportunity. Prospect, visit and schedule new and existing fleet service customers.
  • Visit businesses in the St. Cloud area to promote our service department, grow our fleet and Mobile Service business.
  • Work with scheduling software to coordinate and schedule Mobile Service Technicians.
  • First line of assistance for customers and technicians performing Mobile Service.
  • Answer all incoming service calls, schedule accordingly while promoting Mobile Service, Pickup and Delivery and fleet service.
  • Work with BDC co-worker to fill our service schedule, you get a mentor!
  • Asking the right questions so customers get the correct services performed.
  • Pays close attention to scheduling software and accurately schedules appointments.
  • Prioritize Fleet, Mobile Service and Pickup and Delivery appointments.
  • Work with parts department to confirm parts arrivals then schedule customers appointments.
  • Outbound calls, texts, emails to confirm appointments.
  • Outbound calls to our customer base to schedule recalls.
  • Take incoming calls from customers with vehicles currently in for service.
  • Answer basic questions about dealership or customer concerns.
  • Other BDC related tasks assigned by management or BDC lead.

Qualifications

  • Two years of customer service/sales experience.
  • 4-year degree preferred, not required.
  • Enthusiastic outgoing personality.
  • Must be self-motivated.
  • Strong computer skills.
  • Must be reliable and trustworthy.
  • Must have a valid drivers license with clean driving record.
  • Must have reliable transportation.
  • High level of detail, organization and accuracy.
  • Ability to identify, learn & work within specific service processes.
  • Effective listening & communication skills when speaking with coworkers or guests.
  • Exceptional ability to learn and grow.
  • Amazing work ethic.
  • Ability to learn from veteran staff.
  • Outstanding ability to work with a team and take direction.
  • Ability and willingness to adopt modern technology.
  • Strong written and verbal communication skills.
  • Proficiency in use of basic computer and phone systems.
  • Ability to sit at a desk for long periods of time.
  • Organized and friendly personality.
  • Willing to submit to a pre-employment background check.

Benefits

  • Pay based on experience.
  • Paid Time Off.
  • Health Insurance, single and family coverage.
  • Health Savings.

Inside/Outside Sales - Fleet and Mobile Service Coordinator employer: Tenvoorde Ford, Inc.

At Tenvoorde Ford, we pride ourselves on fostering a positive, family-oriented culture that prioritises employee engagement and growth. Our commitment to work-life balance, coupled with opportunities for upward mobility and direct communication with management, makes us an exceptional employer in the St. Cloud area. Join us to be part of a team where your contributions are valued and you can build a rewarding career in a supportive environment.
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Contact Detail:

Tenvoorde Ford, Inc. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Inside/Outside Sales - Fleet and Mobile Service Coordinator

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Tenvoorde Ford. Understand their values and what makes them tick. This way, you can tailor your conversation to show how you fit right in with their positive, family-oriented vibe.

✨Tip Number 2

Practice your pitch! You’ll want to come across as outgoing and energetic, so rehearse how you’d introduce yourself and your experience. Make it engaging and relatable, just like you would when chatting with a friend.

✨Tip Number 3

Show off your communication skills! During the interview, be sure to listen actively and respond thoughtfully. Ask questions that demonstrate your interest in the role and the company. Remember, it’s all about building that rapport!

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the position and keep you top of mind for the hiring team.

We think you need these skills to ace Inside/Outside Sales - Fleet and Mobile Service Coordinator

Customer Service
Sales Experience
Scheduling Software Proficiency
Communication Skills
Attention to Detail
Organisational Skills
Teamwork
Problem-Solving Skills
Reliability
Self-Motivation
Adaptability to Technology
Outbound Communication
Listening Skills
Work Ethic

Some tips for your application 🫑

Show Your Personality: We want to see the real you! Make sure your application reflects your outgoing and energetic personality. Use a friendly tone and let your enthusiasm shine through – it’s what we love about our team!

Tailor Your Application: Take a moment to customise your application for the Fleet and Mobile Service Coordinator role. Highlight your customer service experience and any relevant skills that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for.

Be Detail-Oriented: Since this role requires a high level of detail and organisation, make sure your application is neat and free of errors. Double-check everything before hitting send – we’re all about accuracy here at StudySmarter!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Tenvoorde Ford, Inc.

✨Know the Company Inside Out

Before your interview, take some time to research Tenvoorde Ford. Understand their values, culture, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Show Off Your People Skills

As a Fleet and Mobile Service Coordinator, communication is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved conflicts. Highlight your outgoing personality and how it helps you connect with others.

✨Demonstrate Organisational Skills

Given the multifaceted nature of the role, be ready to discuss how you manage your time and stay organised. Bring up specific tools or methods you use to keep track of appointments and tasks, as this will reassure them of your ability to handle the scheduling software.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Inside/Outside Sales - Fleet and Mobile Service Coordinator
Tenvoorde Ford, Inc.
Location: Fleet
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  • Inside/Outside Sales - Fleet and Mobile Service Coordinator

    Fleet
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • T

    Tenvoorde Ford, Inc.

    50-100
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