Junior Billing Administrator in Newcastle upon Tyne

A fantastic opportunity has arisen for an organised, positive Junior Billing Administrator to join our fast-paced external Contractor Finance team. This is an excellent opportunity if you are looking to kick-start your career within Finance, whether you already have some prior accounting/finance experience or recently graduated with a degree in this area.

Your role: As Billing Administrator you’ll be reporting to the Billing Team Leader. Your role is to ensure that our billings processes align at all times with the expectations of the customer. From engaging with the customer at the start of a new relationship to understand their billing expectations, through to ensuring that all subsequent months follow the agreed principles, you will be the key billing interface between the customer, our internal Contract Operations & our Sales department. Where issues arise, you will promptly and systematically resolve, along with delivering a great customer journey.

You will be responsible for the end to end processing of timesheet data from various Internal & External sources into the CRM/ERP system for processing, ensuring that the subsequent client invoices generated align with the agreed protocols for that client. You will have a keen attention to detail and be process orientated. You will have a customer service mindset and be motivated by the opportunity to deliver a brilliant service to the customer and to your internal stakeholders.

Daily responsibilities will include but not be limited to:

• New Customer Onboarding: Engage with the Sales team and customer contact to understand billing requirements for new customer and to work collaboratively with the customer to define billing arrangements that work for all parties.
• Work with Contract Finance team to ensure billing process is set up correctly from initiation with the systems and process framework.
• Ensure that responsibilities in relation to new customer are documented, understood and educated.

Ongoing billing:

• Daily monitoring of timesheet portal to assist validation of Contractor time sheets and expense reports.
• Data entry to maintain our internal CRM, accounting and timesheet systems.
• Daily generation of client invoices.
• Daily updating of client portals.
• Handling multiple queries and invoice discrepancies, including any Credit/Rebills required.
• Supporting where necessary, the onboarding and offboarding of contractors to ensure compliance with customer requirements.
• Investigating reasons for invoice discrepancies and undertaking process change/education/new control implementation to avoid reoccurrence of issue.
• Driving cross-functional meetings – Helping to ensure queries are resolved.
• Responsibility for managing large volumes of data input with high accuracy.

We are looking for someone with:

• Understanding of accounting processes, data analysis, process optimization and financial management.
• Advanced Microsoft Excel skills.
• High attention to detail.
• Preferably fluency in an additional language – Italian/French/German (but not a necessity).

You will also possess the following capabilities:

• Ability to work well independently under pressure/set example in a wider global team.
• Cross-functional collaboration in fast-paced environments.
• Strong numeracy, communication and organisational skills.
• Flexible, adaptable, positive, problem solving work attitude.
• Ability to meet deadlines/manage time effectively with multiple recurring deadlines.
• Experience dealing with timesheet submissions/queries.
• A desire to take ownership and make a positive impact.

All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates.