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- Tasks: Provide 1st/2nd line support for D365 Business Central and LS Retail systems.
- Company: Join a leading Microsoft Partner with a collaborative team culture.
- Benefits: Enjoy a competitive salary, health insurance, pension, and 25 days holiday.
- Why this job: Make a real impact by supporting global retail clients and enhancing their systems.
- Qualifications: Experience in supporting Dynamics 365 Business Central and LS Retail is essential.
- Other info: Full home-based working flexibility and exposure to unique global projects.
The predicted salary is between 42000 - 66000 £ per year.
I am actively seeking an enthusiastic Dynamics 365 Business Central support professional, with skills in LS Retail technology, for a brilliant new role with a leading Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of my clients global retail clients; across the BC and LS Retail platforms.
If you have experience supporting LS Retail/ supporting Business Central in a retail environment, and looking to build on your experience on fresh projects, this could be the role for you.
Role & Responsibilities- Daily 1st/ 2nd line user support of D365 Business Central/ LS Retail systems
- Analysing/ troubleshooting system issues, providing exceptional customer service
- Involved in system process improvement projects, supporting new releases
- Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training
- Proven experience supporting Dynamics 365 Business Central systems on 2nd/ 3rd line basis
- LS Retail/ LS One add on/ functionality experience
- Strengths in troubleshooting system issues, analysing requirements, training on new functionality
A brilliant base salary up to £55,000 (experience dependant)
Collaborative, supportive team environment
A wealth of attractive company benefits including health insurance, pension, 25 days holiday
Exposure to unique, global D365 BC/ LS retail projects
Full home based working flexibility
D365 Business Central/ LS Retail Support Consultant in Newcastle upon Tyne employer: Tenth Revolution Group
Contact Detail:
Tenth Revolution Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Business Central/ LS Retail Support Consultant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics 365 community, especially those who work with LS Retail. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a LinkedIn showcase of your past projects related to D365 Business Central and LS Retail. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common troubleshooting scenarios in D365 BC and LS Retail. Practising your responses will help you feel more confident and ready to impress during those crucial conversations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace D365 Business Central/ LS Retail Support Consultant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with D365 Business Central and LS Retail. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing enthusiasm and personality in applications.
Showcase Your Problem-Solving Skills: Since troubleshooting is key in this role, include examples of how you've tackled system issues in the past. We want to know how you approach challenges and provide exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Tenth Revolution Group
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Business Central and LS Retail. Familiarise yourself with common issues users face and how to troubleshoot them. This will not only show your expertise but also your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves providing exceptional customer service, be prepared to discuss examples from your past experiences where you've successfully resolved user issues. Highlight your communication skills and how you ensure users feel supported.
✨Prepare for Process Improvement Discussions
Think about any process improvement projects you've been involved in. Be ready to share specific examples of how you contributed to system enhancements or user training. This will demonstrate your proactive approach and ability to add value to the team.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company’s current projects or challenges they face with D365. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
