At a Glance
- Tasks: Lead a dynamic billing team and manage global invoicing operations.
- Company: Join Tenth Revolution Group, a leader in tech recruitment backed by major investors.
- Benefits: Enjoy competitive pay, flexible working, and generous holiday allowances.
- Other info: Be part of a vibrant team culture with plenty of social events.
- Why this job: Make a real impact on billing processes while developing your leadership skills.
- Qualifications: Experience in billing or finance management is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Tenth Revolution Group have a brilliant new opportunity to join our commercial Billing team on a 6 month fixed term initial contract as a strategic hands-on Billing Manager. Responsible for the management and delivery of the Contractor timesheet management & Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client/Contractor. This is a direct billing role, personally processing billing/invoicing leading from the front on best practice/process/stakeholder management & actively developing a small team (3-4 people).
As the Commercial Billing Manager, you add immediate impact owning day-to-day management and delivery of the Contractor timesheet management and Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client and Contractor. This is a unique opportunity to upskill, influence and improve the Billing function & celebrate success!
Key Responsibilities- Provide hands-on leadership for Contractor Billing team, driving performance to meet productivity & quality targets through workflow management/continuous coaching.
- Oversee day-to-day operation including allocation of workload, SLA adherence, and prioritisation of invoicing tasks across global regions (UK, EUROPE, APAC and USA).
- Monitor team productivity/output through daily dashboards, performance metrics.
- Ensuring service standards and deadlines are consistently met weekly/monthly etc.
- Lead daily or weekly operational stand-ups to review progress, resolve bottlenecks.
- Keep the team focused on delivery (collaborating with successful current staff too).
- Final escalation point for invoicing issues, swift resolution/stakeholder confidence.
- Supervise end-to-end client invoicing lifecycle (invoice generation/accuracy/on time).
- Maintain direct oversight of all invoice workflows, actively reviewing requirements/compliance documents.
- Smooth client experience through clear communication, proactive follow-up, ownership.
- Generate/review KPIs. Ensure all processes comply with company policies and standards.
- Conduct regular audits of files and documentation to maintain full compliance readiness.
- Partner with Commercial Finance team to resolve complex cases/minimise risk exposure.
- Primary contact for complex billing issues, resolving disputes with Clients by collaborating with Sales, Credit Control and Client services teams to align delivery with client requirements.
- Build relationships/communicate clearly with Clients, providing updates and resolving issues quickly to enhance satisfaction.
- Own Billing performance reporting tracking KPIs (turnaround times, accuracy and accruals).
- Identify daily/weekly operational issues, process/system improvements, increase efficiency.
- Champion best practice/contribute to the design rollout of automation or workflow tools.
Why Join Us as a Commercial Billing Manager? Take full ownership of a critical operational function (lead, coach, and empower the team). Shape the Contractor & Client experience and improve processes at scale for a global leader in tech recruitment. Provide a best-in-class service and drive this through the operation.
Why work for Tenth Revolution Group?- Performance based career plan to higher/leadership levels.
- Performance based discretionary bonus (not guaranteed).
- Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day.
- 10 days of 'Work From Anywhere' after passing probation.
- ‘Family Matters’ (Maternity/Paternity/loss/fertility support).
- Discounted travel (Corporate Pop Card: +1 years’ service).
- Perkbox & NE1 discounts at local area retail/hospitality.
- End of year/Xmas Company Closure (25th Dec-1st Jan).
- EAP (Phone Counselling, Legal/Financial/HR/Health).
- 4pm ‘Wellbeing Weekend’ early finish for all staff.
- 3pm 'Summer Fridays' early finish in July/August.
- Monthly socials (complimentary drinks/food).
- Central Services awards/recognition bonus.
- Salary sacrifice workplace pension.
- Employee benefits platform.
- Frequent team/TRG events.
- Fantastic team culture.
Salary/Rate: Discretionary D.O.E (initial 6 month FT contract, discretionary perm conversion).
TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English.
Billing Administrator/Manager in Newcastle upon Tyne employer: Tenth Revolution Group
Tenth Revolution Group is an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. Located in the vibrant city of Newcastle, our Global HQ provides a supportive environment with hybrid working options, competitive benefits including generous holiday allowances, and a strong focus on professional development. Join us to lead a critical operational function while enjoying a fantastic team culture and opportunities for career advancement within a global leader in tech recruitment.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Administrator/Manager in Newcastle upon Tyne
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Tenth Revolution Group.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Tenth Revolution Group might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Billing Administrator/Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Tenth Revolution Group will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Tenth Revolution Group. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Tenth Revolution Group confidence in your short-term commitment to the role.
How to prepare for a job interview at Tenth Revolution Group
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Tenth Revolution Group.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Tenth Revolution Group that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
