At a Glance
- Tasks: Lead a dynamic billing team and manage global invoicing operations.
- Company: Join Tenth Revolution Group, a leader in tech recruitment backed by major investors.
- Benefits: Enjoy competitive pay, flexible working, and generous holiday allowances.
- Other info: Be part of a vibrant team culture with plenty of social events.
- Why this job: Make a real impact on billing processes while developing your leadership skills.
- Qualifications: Experience in billing or finance management is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Tenth Revolution Group have a brilliant new opportunity to join our commercial Billing team on a 6 month fixed term initial contract as a strategic hands-on Billing Manager. Responsible for the management and delivery of the Contractor timesheet management & Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client/Contractor. This is a direct billing role, personally processing billing/invoicing leading from the front on best practice/process/stakeholder management & actively developing a small team (3-4 people).
As the Commercial Billing Manager, you add immediate impact owning day-to-day management and delivery of the Contractor timesheet management and Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client and Contractor. This is a unique opportunity to upskill, influence and improve the Billing function & celebrate success!
Key Responsibilities- Provide hands-on leadership for Contractor Billing team, driving performance to meet productivity & quality targets through workflow management/continuous coaching.
- Oversee day-to-day operation including allocation of workload, SLA adherence, and prioritisation of invoicing tasks across global regions (UK, EUROPE, APAC and USA).
- Monitor team productivity/output through daily dashboards, performance metrics.
- Ensuring service standards and deadlines are consistently met weekly/monthly etc.
- Lead daily or weekly operational stand-ups to review progress, resolve bottlenecks.
- Keep the team focused on delivery (collaborating with successful current staff too).
- Final escalation point for invoicing issues, swift resolution/stakeholder confidence.
- Supervise end-to-end client invoicing lifecycle (invoice generation/accuracy/on time).
- Maintain direct oversight of all invoice workflows, actively reviewing requirements/compliance documents.
- Smooth client experience through clear communication, proactive follow-up, ownership.
- Generate/review KPIs. Ensure all processes comply with company policies and standards.
- Conduct regular audits of files and documentation to maintain full compliance readiness.
- Partner with Commercial Finance team to resolve complex cases/minimise risk exposure.
- Primary contact for complex billing issues, resolving disputes with Clients by collaborating with Sales, Credit Control and Client services teams to align delivery with client requirements.
- Build relationships/communicate clearly with Clients, providing updates and resolving issues quickly to enhance satisfaction.
- Own Billing performance reporting tracking KPIs (turnaround times, accuracy and accruals).
- Identify daily/weekly operational issues, process/system improvements, increase efficiency.
- Champion best practice/contribute to the design rollout of automation or workflow tools.
Why Join Us as a Commercial Billing Manager? Take full ownership of a critical operational function (lead, coach, and empower the team). Shape the Contractor & Client experience and improve processes at scale for a global leader in tech recruitment. Provide a best-in-class service and drive this through the operation.
Why work for Tenth Revolution Group?- Performance based career plan to higher/leadership levels.
- Performance based discretionary bonus (not guaranteed).
- Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day.
- 10 days of 'Work From Anywhere' after passing probation.
- ‘Family Matters’ (Maternity/Paternity/loss/fertility support).
- Discounted travel (Corporate Pop Card: +1 years’ service).
- Perkbox & NE1 discounts at local area retail/hospitality.
- End of year/Xmas Company Closure (25th Dec-1st Jan).
- EAP (Phone Counselling, Legal/Financial/HR/Health).
- 4pm ‘Wellbeing Weekend’ early finish for all staff.
- 3pm 'Summer Fridays' early finish in July/August.
- Monthly socials (complimentary drinks/food).
- Central Services awards/recognition bonus.
- Salary sacrifice workplace pension.
- Employee benefits platform.
- Frequent team/TRG events.
- Fantastic team culture.
Salary/Rate: Discretionary D.O.E (initial 6 month FT contract, discretionary perm conversion).
TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English.
Billing Administrator/Manager in Newcastle upon Tyne employer: Tenth Revolution Group
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