At a Glance
- Tasks: Drive customer engagement and retention through innovative CRM strategies and data analysis.
- Company: Join a growing business in the leisure and hospitality sector with exciting expansion plans.
- Benefits: Competitive salary, potential for flexible pay, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and customer satisfaction.
- Why this job: Make a real impact on customer experiences while working with cutting-edge CRM tools.
- Qualifications: 3+ years in CRM or data-led marketing, strong analytical skills, and practical SQL experience.
The predicted salary is between 44817 - 54777 £ per year.
Описание
Tenth Revolution Group are currently working with a growing business in the lesuire & hospitality sector who are looking to expand their MA team off the back of further investment in the team:
Задачи
- Support the development and delivery of the CRM and customer lifecycle strategy, identifying opportunities to improve customer engagement and retention.
- Analyse customer data to identify trends, behaviours and commercial opportunities, using insights to improve targeting and personalisation.
- Develop and maintain customer segments and audiences to support targeted marketing campaigns across multiple channels.
- Support the development of automated customer journeys, covering acquisition, retention, repeat bookings and reactivation.
- Monitor campaign performance, providing reporting and recommendations to improve engagement, repeat bookings and customer lifetime value.
Требования
- At least 3 years' experience in a CRM, Customer Marketing or Data-led Marketing role.
- Strong experience in customer segmentation, lifecycle marketing and delivering multi-channel CRM campaigns.
- Practical SQL experience, with the ability to query and analyse customer data and work with large datasets.
- Experience using CRM platforms, customer databases or marketing automation tools, with Hub Spot or similar platforms highly desirable.
- Strong analytical and communication skills, with a good understanding of GDPR, PECR and customer marketing permissions.
- Будет плюсом: Hub Spot or similar platforms
Условия
- Salary circa £45,000 (Potenial flex upwards)
CRM manager in hospitality in London employer: Tenth Revolution Group
Join a forward-thinking organisation in Telford that values innovation and collaboration, offering a dynamic work culture where your expertise as a Data Architect will directly influence enterprise-wide data strategies. With a commitment to employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge technologies in a supportive environment. Enjoy the unique advantage of a hybrid work model, allowing for flexibility while still fostering strong team connections through regular onsite collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land CRM manager in hospitality in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Tenth Revolution Group and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Tenth Revolution Group are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Tenth Revolution Group on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Tenth Revolution Group. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM manager in hospitality in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Tenth Revolution Group. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Tenth Revolution Group:Show us that you’ve done your homework! In your application, briefly mention what you admire about Tenth Revolution Group’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Tenth Revolution Group
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Tenth Revolution Group will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Tenth Revolution Group, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
