Tenth Revolution Group in London and Belfast is seeking an experienced Service Design Manager to lead the design of complex service experiences across multiple channels and teams. You will conduct research into customer needs, map end-to-end services using blueprints and journey maps, and collaborate with clients and stakeholders to define measurable goals.
The role emphasises user-centered, data-driven service improvements within regulated financial services contexts.
Lead Service Design Manager - Financial Services employer: Tenth Revolution Group
Join a forward-thinking organisation in Telford that values innovation and collaboration, offering a dynamic work culture where your expertise as a Data Architect will directly influence enterprise-wide data strategies. With a commitment to employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge technologies in a supportive environment. Enjoy the unique advantage of a hybrid work model, allowing for flexibility while still fostering strong team connections through regular onsite collaboration.
