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- Tasks: Lead global contractor onboarding and compliance, ensuring a smooth process across all regions.
- Company: Join Tenth Revolution Group, a leader in recruitment with a vibrant team culture.
- Benefits: Enjoy flexible working, generous holiday, and performance-based bonuses.
- Why this job: Make a real impact on contractor experiences worldwide while shaping the future of onboarding.
- Qualifications: Experience in contractor onboarding and compliance, with strong leadership skills.
- Other info: Dynamic environment with opportunities for career growth and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Head of Global Contractor Administration (Onboarding & Compliance)
Full Time Monday-Friday, Newcastle Global HQ (Hybrid – after training)
Who: Tenth Revolution Group… https://careers.tenthrevolution.com/
What: Head of Global Contractor Admin (Onboarding & Compliance)
Where: Global HQ Office in Newcastle (hybrid after training period)
When: ASAP Oct/Nov ideally (will consider later start with seniority)
Why: continuous growth within a successful business critical team
What you’ll do
This role is responsible for managing and delivering the contractor onboarding and compliance function globally. You’ll oversee the full contractor journey from offer acceptance to assignment start (and extensions), ensuring a smooth, efficient, and compliant process across all regions.
You’ll lead a global team to deliver operational excellence, provide a high-quality service to contractors and clients, and ensure that processes are executed consistently and accurately.
This role is Newcastle based with some Hybrid working.
Why Join Us?
Play a key role in shaping the future of contractor onboarding for a global leader in recruitment.
Lead a high-performing team and make a real impact on contractor experience worldwide.
Key Responsibilities
Leadership & Service Delivery
Manage and develop regional contractor administration teams, ensuring high-quality and timely onboarding service.
Act as a hands-on leader, supporting your team with escalations and problem-solving.
Promote a culture of accuracy, responsiveness, and contractor care.
Onboarding & Process Management
Oversee the end-to-end contractor onboarding process globally, ensuring timely delivery of contracts, checks, and compliance documentation.
Monitor daily workflows and SLAs to guarantee smooth contractor starts and renewals.
Ensure processes are followed consistently across regions, while adapting to local requirements.
Compliance & Risk Control
Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements.
Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk.
Support audits and maintain accurate reporting and documentation.
Stakeholder & Contractor Support
Collaborate with recruitment, sales, billing and operational teams to align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues.
Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors).
Continuous Improvement
Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction.
Identify process bottlenecks and recommend practical improvements.
Support implementation of tools and automation to improve speed and accuracy.
Skills & Experience
Strong background in contractor onboarding, recruitment operations, or workforce administration.
Solid knowledge of compliance, employment law, and contractor management in multiple regions.
Experienced in leading operational teams across different geographies.
Excellent organisational and problem-solving skills, with a focus on delivery and execution.
Confident communicator, able to work with multiple internal teams and external vendors.
Hands-on approach, comfortable managing detail while overseeing a global function.
Any Lean 6 Sigma/process enhancement experience would be advantageous!
Why work for TRG?
- Performance based career plan to senior/leadership levels
- Performance based discretionary bonus*(*not guaranteed)
- Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day
- 10 days of \’Work From Anywhere\’ after passing probation
- ‘Family Matters’ (Maternity/Paternity/loss/fertility support)
- Discounted travel (Corporate Pop Card: +1 years’ service)
- Perkbox & NE1 discounts at local area retail/hospitality
- End of year/Xmas Company Closure (25th Dec-1st Jan)
- EAP (Phone Counselling, Legal/Financial/HR/Health)
- 4pm ‘Wellbeing Weekend’ early finish for all staff
- 3pm \’Summer Fridays\’ early finish in July/August
- Monthly socials (complimentary drinks/food)
- Central Services awards/recognition bonus
- Salary sacrifice workplace pension
- Employee benefits platform
- Frequent team/TRG events
- Fantastic team culture
Salary: Discretionary D.O.E
TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. For more information about a career within TRG Central Services, we recommend visiting: https://careers.frankgroup.com/why-recruitment/business-support
Contact: Sarah McKinnell to be considered confidentially: s.mckinnell@tenthrevolution.com
(Talent Acquisition Manager for UK, Nordics, CEE Sales & Central Services back office support)
Head of Global Contractor Administration (Onboarding & Compliance) employer: Tenth Revolution Group
Contact Detail:
Tenth Revolution Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Global Contractor Administration (Onboarding & Compliance)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend jotting down key points about Tenth Revolution Group and how your experience aligns with their needs. This will show you’re genuinely interested and ready to contribute!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We want you to feel confident and ready to tackle any questions that come your way during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. We believe it shows your enthusiasm and professionalism, which are key traits for the Head of Global Contractor Administration role.
We think you need these skills to ace Head of Global Contractor Administration (Onboarding & Compliance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Global Contractor Administration role. Highlight your experience in contractor onboarding and compliance, and don’t forget to showcase any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved onboarding processes or led teams in the past. We love a good story that shows your passion for contractor care!
Showcase Your Problem-Solving Skills: In your application, make sure to highlight your problem-solving abilities. This role involves managing escalations and ensuring compliance, so share instances where you've tackled challenges head-on. We’re all about finding solutions at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can be part of our exciting journey!
How to prepare for a job interview at Tenth Revolution Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Head of Global Contractor Administration. Familiarise yourself with the onboarding process and compliance requirements, as well as the specific challenges faced in different regions. This will help you demonstrate your expertise and show that you're ready to lead a global team.
✨Showcase Your Leadership Skills
As this role involves managing a team, be prepared to discuss your leadership style and past experiences. Think of examples where you've successfully led teams through challenges or improved processes. Highlight your hands-on approach and how you support your team during escalations and problem-solving.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, brush up on your knowledge of local legal, tax, and immigration requirements. Be ready to discuss how you've navigated compliance issues in the past and how you would ensure that onboarding activities meet all necessary regulations across different regions.
✨Demonstrate Continuous Improvement Mindset
The company values continuous improvement, so come prepared with ideas on how to enhance the onboarding process. Think about any KPIs you've tracked in previous roles and how you've identified bottlenecks. Showing that you can implement tools and automation to improve efficiency will set you apart from other candidates.
