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- Tasks: Lead global contractor onboarding and compliance, ensuring a smooth process across all regions.
- Company: Join Tenth Revolution Group, a leader in recruitment with a vibrant team culture.
- Benefits: Enjoy flexible working, generous holiday, and performance-based bonuses.
- Why this job: Shape the future of contractor experience while leading a high-performing team.
- Qualifications: Experience in contractor onboarding and strong leadership skills required.
- Other info: Dynamic environment with opportunities for career growth and continuous improvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Head of Global Contractor Administration (Onboarding & Compliance)
Full Time, Monday-Friday, Newcastle Global HQ (Hybrid â after training)
Who: Tenth Revolution Group
What: Head of Global Contractor Admin (Onboarding & Compliance)
Where: Global HQ Office in Newcastle (hybrid after training period)
When: ASAP Oct/Nov ideally (will consider later start with seniority)
Why: continuous growth within a successful business critical team
What youâll do
This role is a unique worldwide leadership opportunity, responsible for managing and delivering the business critical contractor onboarding and compliance function globally. Youâll oversee the full IT Contractor journey from offer acceptance to assignment start (including any project extensions), ensuring a smooth, efficient, and compliant process across all regions.
Youâll lead a fantastic global team to deliver operational excellence, provide a high-quality service to contractors and clients, and ensure that processes are executed consistently and accurately.
This role is based at our global HQ in Newcastle (some hybrid working)
Why Join Us?
Play a pivotal role in shaping the future of specialist contractor onboarding for a global leader in tech recruitment. Lead a high-performing team and contribute a real impact on contractor experience worldwide. Reporting to a Senior Director, you\\\âll collaborate up to Board level.
Key Responsibilities
- Leadership & Service Delivery â Manage and develop regional contractor administration teams, ensuring high-quality and timely onboarding service. Act as a hands-on leader, supporting your team with escalations and problem-solving. Promote a culture of accuracy, responsiveness, and positive, efficient contractor care.
- Onboarding & Process Management â Oversee the end-to-end contractor onboarding process globally, ensuring timely delivery of contracts, checks, and compliance documentation. Monitor daily workflows and SLAs to guarantee smooth contractor starts and renewals. Ensure processes are followed consistently across regions, while adapting to local requirements.
- Compliance & Risk Control â Ensure all contractor onboarding activities meet local legal, tax, and immigration requirements. Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk. Support audits and maintain accurate reporting and documentation.
- Stakeholder & Contractor Support â Collaborate with recruitment, sales, billing and operational teams to align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues. Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors). Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction. Identify process bottlenecks and recommend practical improvements. Support implementation of tools and automation to improve speed and accuracy.
Skills & Experience
- Strong background in contractor onboarding, recruitment operations, or workforce administration.
- Solid knowledge of compliance, employment law, and contractor management in multiple regions.
- Experienced in leading operational teams across different geographies and CX.
- Excellent organisational and problem-solving skills, with a focus on delivery and execution.
- Confident communicator, able to work with multiple internal teams and external vendors.
- Hands-on approach, comfortable managing detail while overseeing a global function.
- Any Lean 6 Sigma/process related enhancement experience is extremely advantageous!
Why work for TRG?
- Performance based career plan to senior/leadership levels
- Performance based discretionary bonus
- Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day
- 10 days of \âWork From Anywhere\â after passing probation
- âFamily Mattersâ (Maternity/Paternity/loss/fertility support)
- Discounted travel (Corporate Pop Card: +1 yearsâ service)
- Perkbox & NE1 discounts at local area retail/hospitality
- End of year/Xmas Company Closure (25th Dec-1st Jan)
- EAP (Phone Counselling, Legal/Financial/HR/Health)
- 4pm âWellbeing Weekendâ early finish for all staff
- 3pm \âSummer Fridays\â early finish in July/August
- Monthly socials (complimentary drinks/food)
- Central Services awards/recognition bonus
- Salary sacrifice workplace pension
- Employee benefits platform
- Frequent team/TRG events
- Fantastic team culture
Salary: Discretionary D.O.E
TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. For more information about a career within TRG Central Services, we recommend visiting: https://careers.frankgroup.com/why-recruitment/business-support
Contact: Sarah McKinnell to be considered confidentially: s.mckinnell@tenthrevolution.com
(Talent Acquisition Manager for UK, Nordics, CEE Sales & Central Services back office support)
Senioriry level
- Mid-Senior level
Employment type
- Full-time
Job function
- Administrative, Finance, and Management
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Head of Global Contractor Administration (Onboarding & Compliance) employer: Tenth Revolution Group
Contact Detail:
Tenth Revolution Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Head of Global Contractor Administration (Onboarding & Compliance)
â¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly gets what theyâre about.
â¨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when itâs time to shine!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Global Contractor Administration (Onboarding & Compliance)
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Head of Global Contractor Administration role. Highlight your experience in contractor onboarding and compliance, and donât forget to showcase any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed onboarding processes or led teams in the past. We love a good story that shows your passion for contractor care!
Showcase Your Problem-Solving Skills: In your application, be sure to highlight your problem-solving abilities. This role involves navigating complex compliance issues, so share instances where you've tackled challenges head-on. Weâre looking for someone who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. Itâs super easy and ensures your application goes directly to us. Plus, it shows youâre serious about joining our fantastic team at Tenth Revolution Group!
How to prepare for a job interview at Tenth Revolution Group
â¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Head of Global Contractor Administration. Familiarise yourself with the onboarding process, compliance requirements, and how to manage a global team effectively. This will help you demonstrate your expertise and show that you're the right fit for the role.
â¨Showcase Your Leadership Skills
As this position requires strong leadership, be prepared to discuss your experience in managing teams. Share specific examples of how you've led teams to success, resolved conflicts, or improved processes. Highlight your hands-on approach and how you support your team in achieving their goals.
â¨Prepare for Compliance Questions
Given the importance of compliance in this role, brush up on relevant laws and regulations related to contractor management. Be ready to discuss how you've ensured compliance in previous roles and how you would handle potential risks or issues that may arise in the onboarding process.
â¨Demonstrate Your Problem-Solving Abilities
The ability to solve problems quickly and efficiently is crucial for this role. Prepare to share examples of challenges you've faced in contractor administration and how you overcame them. This will showcase your critical thinking skills and your commitment to delivering high-quality service.
