Dynamics 365 Contact Centre Architect
Dynamics 365 Contact Centre Architect

Dynamics 365 Contact Centre Architect

Preston Full-Time 43200 - 72000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead the design and implementation of innovative Dynamics 365 solutions.
  • Company: Join a top Microsoft Partner known for exceptional service and cutting-edge technology.
  • Benefits: Enjoy competitive pay, flexible work options, and a collaborative environment.
  • Why this job: Be part of transformative projects that make a real impact in the tech world.
  • Qualifications: Experience with Power Platform and D365 CE/CRM is essential.
  • Other info: Opportunity to work on both new and existing projects.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Job Description

Exciting opportunity to join a leading Microsoft Partner providing leadership, delivering exceptional designs and solutions. Working on both Greenfield and Brownfield Power Platform/D365 CE/CRM projects using Contact Centre/Omni-Channel.
My client offers a competitive…

Dynamics 365 Contact Centre Architect employer: Tenth Revolution Group

Join a dynamic team at a leading Microsoft Partner where innovation meets opportunity. As a Dynamics 365 Contact Centre Architect, you'll thrive in a collaborative work culture that values creativity and professional growth, while working on cutting-edge projects that make a real impact. Enjoy competitive benefits and the chance to shape the future of customer engagement solutions in a supportive environment.
T

Contact Detail:

Tenth Revolution Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dynamics 365 Contact Centre Architect

✨Tip Number 1

Familiarize yourself with the latest features and updates of Dynamics 365, especially those related to Contact Centre and Omni-Channel solutions. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in the field.

✨Tip Number 2

Network with professionals in the Microsoft ecosystem, particularly those who have experience with Power Platform and D365 CE/CRM projects. Engaging in relevant online communities or attending industry events can provide valuable insights and connections that may lead to job opportunities.

✨Tip Number 3

Prepare to discuss specific case studies or projects where you've successfully implemented Contact Centre solutions. Being able to articulate your hands-on experience will set you apart from other candidates and showcase your problem-solving skills.

✨Tip Number 4

Research the company thoroughly and understand their approach to delivering solutions. Tailoring your conversation to align with their values and methodologies during interviews can significantly increase your chances of making a positive impression.

We think you need these skills to ace Dynamics 365 Contact Centre Architect

Microsoft Dynamics 365
Contact Centre Solutions
Omni-Channel Strategy
Power Platform Expertise
CRM Implementation
Solution Architecture
Project Management
Stakeholder Engagement
Technical Leadership
Integration Skills
Business Process Analysis
Agile Methodologies
Problem-Solving Skills
Communication Skills
Team Collaboration

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly understand the responsibilities and requirements of a Dynamics 365 Contact Centre Architect. Familiarize yourself with Power Platform, D365 CE, and CRM projects to tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with both Greenfield and Brownfield projects. Provide specific examples of your leadership in delivering designs and solutions in similar roles.

Showcase Technical Skills: Make sure to detail your technical skills related to Dynamics 365 and Contact Centre solutions. Mention any certifications or training that demonstrate your expertise in these areas.

Craft a Compelling Cover Letter: Write a personalized cover letter that connects your background to the job description. Explain why you are excited about this opportunity and how you can contribute to the company's success.

How to prepare for a job interview at Tenth Revolution Group

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with Dynamics 365, especially in the context of Contact Centre and Omni-Channel solutions. Highlight specific projects you've worked on, focusing on your role and the impact of your contributions.

✨Demonstrate Leadership Skills

Since the role involves providing leadership, be ready to share examples of how you've led teams or projects in the past. Discuss your approach to guiding others and how you handle challenges in a team setting.

✨Understand the Client's Needs

Research the company and its clients to understand their specific needs and challenges. This will allow you to tailor your responses and demonstrate how your skills can directly benefit their projects.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process and decision-making strategies when faced with common challenges in Power Platform/D365 CE/CRM projects.

Dynamics 365 Contact Centre Architect
Tenth Revolution Group
T
  • Dynamics 365 Contact Centre Architect

    Preston
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-04-16

  • T

    Tenth Revolution Group

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>