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For Companies At a Glance
- Tasks: Design and implement innovative ServiceNow solutions for customer and employee experiences.
- Company: Join a leading UK-based Digital Customer Experience practice.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing user experiences with cutting-edge technology.
- Qualifications: Hands-on ServiceNow experience and strong technical skills in JavaScript and APIs.
- Other info: Dynamic team environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows.
Key Responsibilities
- Design and develop ServiceNow workflow solutions across:
- Customer Experience: CSM, Field Service Management, Customer Service Portal
- Technology Experience: ITSM, ITOM, ITAM
- Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery
Required Experience
- Hands-on ServiceNow implementation experience across CX, TX, and EX workflows
- Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycle touchpoints
- Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, and IntegrationHub
- Experience delivering end-to-end integrations and workflow automation
- Strong problem-solving skills with the ability to translate technical solutions into business outcomes
Security Clearance
Eligibility for Baseline Personnel Security Standard (BPSS) clearance is required. No nationality restrictions; additional checks may apply for recent overseas residency.
ServiceNow Implementation Specialist - 177198 in City of London employer: Tenth Revolution Group
Contact Detail:
Tenth Revolution Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Implementation Specialist - 177198 in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the ServiceNow community, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and implementations. This is a great way to demonstrate your hands-on experience and technical proficiency to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and problem-solving questions. Practice articulating how you've tackled challenges in past projects, especially around customer journeys and workflow automation.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about ServiceNow. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace ServiceNow Implementation Specialist - 177198 in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Implementation Specialist role. Highlight your hands-on experience with ServiceNow and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ServiceNow and how your experience can benefit us. Be sure to mention specific workflows or technologies you’ve worked with that relate to the job.
Showcase Your Technical Skills: Don’t forget to highlight your technical proficiency in JavaScript, HTML, CSS, and other relevant tools. We love seeing examples of how you've used these skills to solve problems or improve processes in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Tenth Revolution Group
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features and updates, especially around Customer Experience, Technology Experience, and Employee Experience workflows. Being able to discuss specific projects or implementations you've worked on will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about situations where you translated technical solutions into business outcomes. This will demonstrate your ability to think critically and apply your skills effectively, which is crucial for this role.
✨Get Technical with JavaScript and APIs
Since technical proficiency is key, be ready to discuss your experience with JavaScript, HTML, CSS, and APIs. You might even want to prepare for some technical questions or scenarios that require you to explain how you would approach a specific integration or workflow automation task.
✨Understand the Client's Needs
Research the company and its clients to understand their customer journeys and employee lifecycle touchpoints. This will help you tailor your responses to show how your skills align with their needs, making you a more attractive candidate.
