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- Tasks: Lead pre-sales and design innovative ServiceNow solutions for enterprise clients.
- Company: Join a dynamic Digital Customer Experience practice in the UK.
- Benefits: Competitive salary, professional development, and opportunities for client engagement.
- Why this job: Make a real impact by delivering cutting-edge ServiceNow solutions to top-tier clients.
- Qualifications: Strong ServiceNow expertise and excellent stakeholder management skills required.
- Other info: Must have SC security clearance and continuous UK residency for five years.
The predicted salary is between 48000 - 72000 £ per year.
A client-facing ServiceNow Solution Architect role within a UK-based Digital Customer Experience practice. The role focuses on pre-sales, solution design, and end-to-end delivery of ServiceNow implementations across enterprise clients.
Responsibilities:
- Lead pre-sales and business development activities for ServiceNow solutions.
- Own solution design, proposals, presentations, and contract support.
- Act as the senior point of contact for client stakeholders up to C-suite level.
- Design and deliver ServiceNow solutions aligned to business and customer experience goals.
- Work closely with internal sales, delivery, and partner teams, including ServiceNow leadership.
Required Experience:
- Strong ServiceNow platform expertise across ITSM, ITOM, HRSD, CSM, Employee Service Centre, Case & Knowledge Management, and Performance Analytics.
- Experience designing ServiceNow solutions for HR, IT, and customer experience use cases.
- Hands-on knowledge of integrations, data migration, scripting, and workflow automation.
- Proven consulting and stakeholder management skills, including CXO-level engagement.
- Experience supporting change management and user adoption initiatives.
- Commercial awareness with exposure to pre-sales and client demonstrations.
Security Clearance:
- Eligibility for Security Check (SC) clearance is required.
- Continuous UK residency for the past five years is mandatory.
ServiceNow Architect in City of London employer: Tenth Revolution Group
Contact Detail:
Tenth Revolution Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous ServiceNow implementations. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors, focusing on common questions for ServiceNow Solution Architects. This will boost your confidence and help you articulate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace ServiceNow Architect in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your relevant experience with ServiceNow solutions, especially in ITSM and HRSD. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past successes in solution design and client engagement that relate to the job description.
Showcase Your Technical Skills: Don’t forget to showcase your technical expertise! Mention your hands-on knowledge of integrations, data migration, and workflow automation. We love seeing candidates who can demonstrate their technical prowess in real-world scenarios.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Good luck!
How to prepare for a job interview at Tenth Revolution Group
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow expertise, especially in ITSM, ITOM, HRSD, and CSM. Be ready to discuss specific projects where you've designed solutions and how they aligned with business goals. This will show that you’re not just familiar with the platform but can also leverage it effectively.
✨Prepare for Client Engagement Scenarios
Since this role involves engaging with stakeholders up to C-suite level, think of examples where you've successfully managed client relationships. Prepare to discuss how you’ve handled challenging situations or objections during pre-sales activities, as this will demonstrate your consulting skills.
✨Showcase Your Solution Design Skills
Be ready to walk through your approach to solution design. Consider preparing a mock proposal or presentation that highlights your thought process and how you tailor solutions to meet customer experience goals. This will help you stand out as a candidate who can deliver end-to-end implementations.
✨Understand Change Management and User Adoption
Familiarise yourself with change management principles and user adoption strategies. Be prepared to discuss how you've supported these initiatives in past roles, as this is crucial for ensuring successful ServiceNow implementations. Highlight any specific methodologies or frameworks you’ve used.
