IT Systems Business Analyst (Permanent) in Chippenham

The Technical Business Analyst will analyse business systems, processes, and operating practices to identify opportunities for improvement and define effective technical solutions. Acting as a bridge between business stakeholders and technical teams, the role translates business requirements into clear functional and technical specifications that support digital strategy, process optimisation, and data-driven decision-making. Collaborate with stakeholders across production, logistics, sales, and IT to gather and analyse business requirements Apply business analysis techniques such as data manipulation, gap analysis, trend analysis, data mapping, and process modelling Translate business problems into clear technical specifications for internal development teams Maintain strong stakeholder relationships and ensure alignment across business and technical teams Work with internal IT teams and external software providers to integrate and improve core systems (e.g. Support implementation phases and address technical challenges 7+ years’ experience as a Business Analyst, ideally within manufacturing, logistics, or supply-chain environments ~ Strong technical acumen, including system architecture, databases, APIs, and system integrations ~ Advanced SQL skills for data extraction, validation, and analysis ~ Familiarity with EDI, XML/JSON, and integration middleware tools ~ Strong experience in business process modelling and improvement (e.g. Exposure to production planning, warehouse management, or automated fulfilment systems Reporting to: Business Service Manager