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For Companies At a Glance
- Tasks: Support the sales team with admin, customer service, and process improvements.
- Company: Join TentBox, the UK's leading roof tent brand revolutionising outdoor adventures.
- Benefits: Enjoy hybrid working, 25 days leave, private healthcare, and staff discounts.
- Why this job: Be part of a passionate team making outdoor exploration accessible for everyone.
- Qualifications: Strong organisational skills, attention to detail, and a collaborative spirit required.
- Other info: Exciting opportunity for growth in a dynamic and supportive environment.
The predicted salary is between 26000 - 28000 £ per year.
TentBox was established in 2015, and is the UK’s leading roof tent brand and the facilitator of unforgettable outdoor experiences. We’re revolutionising adventure and making outdoor exploration simpler and more convenient with a range of high-performance roof tents.
Our Values:
- Exceptional Products: Product quality is at the core of everything we do. All our products are designed by our world-class product team in the UK.
- Unrivalled Customer Service: We care deeply about our customer service, and work tirelessly to ensure everyone has a positive experience with TentBox.
- Inclusive Community: The TentBox Community is everything to us. We understand that a TentBox is so much more than a product – it’s a lifestyle.
The Role:
The Sales Support Executive plays a key role in ensuring the smooth and efficient operation of the sales function. You’ll provide administrative, operational, and customer service support to the B2B sales team, helping to improve productivity, maintain customer satisfaction, and streamline sales processes from lead generation to post-sale follow-up.
Key Responsibilities:
- Sales Administration: Prepare quotations, proposals, and contracts in coordination with the sales team.
- CRM Management: Maintain accurate and up-to-date customer data, opportunities, and pipeline activity in the CRM system.
- Order Processing: Coordinate order entry, approvals, and delivery schedules with internal departments (e.g., operations, logistics, finance).
- Reporting & Analysis: Produce regular sales reports, dashboards, and forecasts for management review.
- Customer Support: Respond to client inquiries, manage follow-ups, and resolve any pre- or post-sale issues promptly.
- Team Coordination: Support Sales Managers and Account Executives with scheduling, documentation and meeting preparation.
- Process Improvement: Identify opportunities to enhance efficiency in sales operations and contribute to continuous improvement initiatives.
Ideal Candidate:
- Strong organisational and time management skills, with the ability to multitask and work efficiently.
- High attention to detail and accuracy; adaptable to a fast-paced, changing environment.
- Excellent written and verbal communication skills.
- Collaborative team player with a positive, can-do attitude.
- High level of integrity and professionalism.
- Excellent IT skills, including documents, Excel, and presentations.
- Familiarity with sales reporting tools and CRM platforms (advantageous).
- Analytical mindset with the ability to interpret data and trends.
- Customer-focused with a proactive problem-solving attitude.
- Experience in a sales support, administrative, or customer service role; B2B sales experience is an advantage.
What We Offer:
- Hybrid working options.
- 25 days annual leave plus bank holidays (pro-rata).
- Private Health Care.
- Standard Nest pension contributions.
- Staff discount.
- Salary range: £26k - £28k pro rata.
- Location: This is an office-based role with flexibility to work from home, depending on the needs of the team (Southampton, UK).
Sales Support Executive in Romsey employer: TentBox
Contact Detail:
TentBox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Romsey
✨Tip Number 1
Get to know the company inside out! Research TentBox, their products, and their values. This way, when you get that interview, you can show us how well you fit into our community and culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support roles. Think about how your skills can help improve our sales processes and customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the TentBox team.
We think you need these skills to ace Sales Support Executive in Romsey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Executive role. Highlight your relevant experience in order processing and customer service, and show us how you align with our values at TentBox.
Show Off Your Skills: We want to see your organisational and time management skills shine! Use specific examples from your past roles to demonstrate how you've successfully multitasked and maintained accuracy in a fast-paced environment.
Be Personable: Remember, we’re looking for a collaborative team player! Let your personality come through in your application. Share a bit about your passion for outdoor adventures or how you’ve contributed to a positive team culture in previous jobs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TentBox
✨Know Your Stuff
Before the interview, make sure you understand TentBox's products and values. Familiarise yourself with their roof tents and how they enhance outdoor experiences. This will show your genuine interest in the company and help you connect your skills to their mission.
✨Showcase Your Organisational Skills
As a Sales Support Executive, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed order processing or customer inquiries. Highlight your attention to detail and ability to work efficiently in a fast-paced environment.
✨Be Customer-Focused
TentBox values exceptional customer service, so be ready to discuss how you've handled customer interactions in the past. Share specific instances where you resolved issues or improved customer satisfaction, demonstrating your proactive problem-solving attitude.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the sales team's current challenges or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
