At a Glance
- Tasks: Be the face of TentBox, guiding customers through our amazing outdoor products.
- Company: Join the UK's leading roof tent brand and revolutionise outdoor adventures.
- Benefits: Enjoy 25 days annual leave, staff discounts, and a unique store launch experience.
- Other info: Fixed term contract from June to September with excellent growth opportunities.
- Why this job: Share your passion for the outdoors and inspire others to explore with TentBox.
- Qualifications: Love for adventure, great communication skills, and a hands-on approach.
The predicted salary is between 24000 - 30000 € per year.
About Us
TentBox was established in 2015, and is the UK’s leading roof tent brand and the facilitator of unforgettable outdoor experiences. We’re revolutionising adventure and making outdoor exploration simpler and more convenient with a range of high-performance roof tents. So whether you’re a novice camping family, an experienced solo-explorer – or anything in between – you can embrace the freedom to get out and see the world.
Our Values
- Exceptional Products: Product quality is at the core of everything we do. All our products are designed by our world-class product team in the UK.
- Unrivalled Customer Service: We care deeply about our customer service, and work tirelessly to ensure everyone has a positive experience with TentBox.
- Inclusive Community: The TentBox Community is everything to us. We understand that a TentBox is so much more than a product – it's a lifestyle.
The Role
We're opening the very first TentBox store – an owned and operated space where people can come and properly experience what TentBox is all about. This is a huge milestone for us, and we're looking for someone who wants to be part of it from day one. As a Retail Product Specialist, you'll be the face of TentBox at our brand new Reading store. At the heart of this role, you're someone who loves getting hands-on – showing people our products, sparking that feeling of adventure, and helping them picture themselves out there in the wild with a TentBox on the roof. You're not a pushy seller; you're someone who genuinely loves the outdoors and can bring that energy into every conversation. You'll be based at our new Reading store, with initial training taking place at our Southampton HQ ahead of the opening.
What you’ll do
- In Store: Be the face of TentBox in store – welcoming people in, showing them around our tents and accessories, and helping them find the perfect setup for their adventures. Guide customers through everything they need to know about life with a TentBox – from fitting and compatibility to getting the most out of every trip. Handle payments and help customers through the buying journey with confidence and warmth. Bring the TentBox lifestyle to life through hands-on demonstrations – making it easy for people to imagine themselves out there.
- Supporting the Wider Team: Respond to customer queries across phone and digital channels, with support from the wider team. Resolve delivery-related questions and follow our internal processes and SOPs. Develop deep product knowledge so every conversation feels natural and genuinely helpful. Represent TentBox with the warmth, enthusiasm and expertise our community expects.
What success looks like
- Customers leave the store feeling genuinely inspired and confident about their TentBox purchase.
- You've built strong product knowledge and can answer questions naturally, without needing to refer back constantly.
- You're consistently delivering a warm, memorable in-store experience that people talk about.
- You're hitting your personal goals and contributing to a strong season for the store.
- The wider team trusts you to represent TentBox brilliantly, on your own initiative.
What we’re looking for
- Someone who genuinely loves the outdoors and can talk about adventure with real enthusiasm.
- A natural with people – warm, confident, and able to build rapport quickly.
- Hands-on and practical – happy to get stuck in with product demos and physical set-ups.
- Commercially aware – you understand that great experiences drive great outcomes.
- Self-motivated and reliable, especially when working independently in store.
- Available to work weekdays and weekends and throughout the summer season (15 June – 30 September) – this is essential.
- Happy to come to our HQ in Southampton for onboarding and training ahead of the store opening in June.
Tools & skills
- Comfortable with point-of-sale or payment systems (full training provided).
- Confident communicator, both face-to-face and via phone or digital channels.
- Any background in outdoor gear, vehicles, camping, or adventure travel is a big plus – but not essential.
What we offer
- 25 days annual leave (pro-rata).
- Staff and Friends and Family Discount.
- Long Term TentBox Loan.
- A front-row seat at the launch of TentBox's first-ever owned store – something genuinely historic for us.
This is initially a fixed term contract from June - September.
Retail Product Specialist in Reading employer: TentBox
TentBox is an exceptional employer that values adventure and community, offering a unique opportunity to be part of the launch of their first-ever store in Reading. With a focus on high-quality products and unrivalled customer service, employees enjoy a supportive work culture, generous benefits including 25 days annual leave and staff discounts, and the chance to inspire customers with their passion for the outdoors. Join us to help create unforgettable experiences and grow alongside a brand that truly cares about its people and their adventures.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Product Specialist in Reading
✨Tip Number 1
Get to know TentBox inside out! Familiarise yourself with our products and the outdoor lifestyle we promote. This way, when you chat with customers, your passion will shine through and they'll feel that excitement too.
✨Tip Number 2
Practice your people skills! Being warm and approachable is key. Try role-playing conversations with friends or family to build your confidence in engaging with customers and making them feel welcome.
✨Tip Number 3
Show off your hands-on skills! If you’ve got any camping or outdoor experience, share those stories. Customers love hearing real-life adventures, and it helps them picture themselves using a TentBox.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the TentBox family. Plus, we love seeing your enthusiasm right from the start!
We think you need these skills to ace Retail Product Specialist in Reading
Some tips for your application 🫡
Show Your Passion for the Outdoors:When you're writing your application, let your love for the outdoors shine through! Share any personal experiences or adventures that highlight your enthusiasm for camping and exploration. We want to see that you genuinely connect with our brand and values.
Be Personable and Warm:Remember, we’re looking for someone who can build rapport with customers. Use a friendly tone in your application and showcase your people skills. Whether it’s a story about helping a friend set up a tent or a memorable customer interaction, make it relatable!
Highlight Relevant Experience:If you've got any background in retail, outdoor gear, or customer service, make sure to mention it! Even if it’s not directly related, any experience that shows your hands-on approach and ability to engage with customers will help us see you as a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to be part of the TentBox community from the get-go!
How to prepare for a job interview at TentBox
✨Know Your Products Inside Out
Before your interview, dive deep into TentBox's range of roof tents and accessories. Familiarise yourself with their features, benefits, and how they enhance outdoor experiences. This knowledge will help you answer questions confidently and show your genuine passion for the products.
✨Show Your Love for the Outdoors
During the interview, share your personal experiences with camping or outdoor adventures. Talk about what excites you about the outdoors and how it connects to the TentBox lifestyle. This will demonstrate your enthusiasm and make you a relatable candidate.
✨Practice Your Customer Interaction Skills
Since you'll be the face of TentBox, practice how you would engage with customers. Role-play scenarios where you welcome someone into the store or guide them through product demos. This will help you convey warmth and confidence during the actual interview.
✨Understand the Brand Values
Familiarise yourself with TentBox's core values: exceptional products, unrivalled customer service, and an inclusive community. Be prepared to discuss how you align with these values and how you can contribute to creating a memorable in-store experience for customers.
