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- Tasks: Lead a passionate team, craft amazing coffee, and build community connections.
- Company: Tensec in Cupar Muir, a vibrant cafe with a love for coffee culture.
- Benefits: Full-time hours, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and community.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Strong customer service skills and a passion for coffee.
The predicted salary is between 25000 - 30000 £ per year.
Tensec in Cupar Muir is looking for a dedicated Shift Leader to join their team. The ideal candidate will have a love for cafe culture and solid customer service and coffee knowledge. This full-time role requires 35 hours per week, including availability on peak days, to ensure excellent customer experiences and help in training new staff.
You will be responsible for collaborating with the General Manager to drive sales and create community connections. Strong communication and multitasking skills are essential for success in this fast-paced environment.
Cafe Shift Leader: Lead Team, Craft Coffee & Community employer: Tensec
Contact Detail:
Tensec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Shift Leader: Lead Team, Craft Coffee & Community
✨Tip Number 1
Get to know the cafe culture inside out! Spend some time in the café you're applying to, chat with the staff, and soak up the vibe. This will not only help you understand their style but also give you a chance to show your passion for coffee and community.
✨Tip Number 2
When you get that interview, be ready to showcase your customer service skills. Think of specific examples where you've gone above and beyond for customers. We want to see how you can create those excellent experiences that Tensec is all about!
✨Tip Number 3
Don’t forget to highlight your teamwork abilities! As a Shift Leader, you'll be training new staff and collaborating with the General Manager. Share stories that demonstrate your leadership and communication skills – it’ll make you stand out!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Shift Leader role!
We think you need these skills to ace Cafe Shift Leader: Lead Team, Craft Coffee & Community
Some tips for your application 🫡
Show Your Passion for Cafe Culture: When writing your application, let us see your love for cafe culture shine through! Share any experiences you have in cafes or with coffee that highlight your enthusiasm and knowledge.
Highlight Your Customer Service Skills: We want to know how you’ve gone above and beyond for customers in the past. Use specific examples in your application to demonstrate your solid customer service skills and how they can benefit our team.
Communicate Clearly and Confidently: Strong communication is key in this role, so make sure your application reflects that! Keep your language clear and concise, and don’t hesitate to show off your multitasking abilities through your examples.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Tensec
✨Show Your Passion for Cafe Culture
Make sure to express your love for cafe culture during the interview. Share personal experiences that highlight your enthusiasm for coffee and community, as this will resonate with the hiring team at Tensec.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Be ready to discuss specific situations where you turned a negative experience into a positive one, showcasing your problem-solving abilities.
✨Highlight Team Leadership Experience
Since the role involves leading a team, come equipped with stories that illustrate your leadership skills. Talk about how you've motivated others, trained new staff, or handled conflicts within a team setting.
✨Practice Multitasking Scenarios
In a fast-paced environment like a cafe, multitasking is key. Think of examples where you've successfully juggled multiple tasks and be prepared to discuss how you prioritise responsibilities while maintaining quality service.