At a Glance
- Tasks: Serve delicious coffee and create amazing customer experiences in a vibrant café.
- Company: Join Blank Street, a dynamic café known for its exceptional service and quality.
- Benefits: Flexible hours, friendly team environment, and opportunities to learn and grow.
- Other info: Perfect for those looking to balance work with studies while enjoying a fun atmosphere.
- Why this job: Be part of a passionate team and make every customer's day extraordinary.
- Qualifications: Experience in customer service and a love for coffee is a must.
The predicted salary is between 12 - 15 £ per hour.
Start Something Extraordinary… Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people‑person, taking pride in giving amazing service experiences. You are customer‑centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong, independent problem solver with proven multi‑tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
- Comfortable maintaining store safety.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world‑class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes:
- Part‑Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Full Time: 35 hours per week, 4‑5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Weekend and holiday availability preferred.
Barista | Brighton employer: Tensec
Contact Detail:
Tensec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Brighton
✨Tip Number 1
Get to know the café scene in Brighton! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great coffee experience but also gives you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills will set you apart when you’re chatting with the hiring team.
✨Tip Number 3
Show off your passion for coffee! Whether it’s sharing your favourite brewing methods or discussing the latest coffee trends, let your enthusiasm shine through. This will show that you’re not just looking for any job, but that you genuinely care about being a part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience and skills that match what Blank Street is looking for.
We think you need these skills to ace Barista | Brighton
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had that highlight your passion for creating delicious drinks and serving customers.
Highlight Your Customer Service Skills: We want to see that you're a people-person! In your application, mention specific examples of how you've provided excellent customer service in the past. This will show us that you understand the importance of making every customer's day special.
Be Clear About Your Availability: Make sure to clearly state your availability in your application. We need to know when you can work, especially on those busy peak days like Friday, Saturday, and Sunday. Being upfront about your schedule helps us find the right fit!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Tensec
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewer.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. This will demonstrate your ability to thrive in a team environment and your commitment to making customers happy.
✨Time Management is Key
Be ready to talk about how you manage your time during busy periods. Share specific strategies you use to prioritise tasks and stay calm under pressure. This will highlight your reliability and ability to handle the fast-paced café environment.
✨Embrace Adaptability
Think of instances where you've had to adapt quickly to changes or learn new skills. Being curious and willing to learn is crucial in this role, so share your experiences that showcase your flexibility and eagerness to grow.