At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences in a vibrant café environment.
- Company: Join Blank Street, a dynamic coffee shop transforming the high street experience.
- Benefits: Enjoy competitive pay, free food on shift, and 50% off when off duty.
- Other info: Flexible hours with exciting growth opportunities and a supportive team culture.
- Why this job: Be part of a fun team that values hospitality and attention to detail.
- Qualifications: Experience in customer service and a passion for coffee are essential.
The predicted salary is between 24000 - 30000 £ per year.
About Blank Street
At Blank Street, we believe that rituals matter and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.
What's Brewing...
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Our Values
- Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful.
- Move as One: We value people who strive to be the best team player, not individual stars.
- My Home is your Home Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.
Who you are:
- A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
- Comfortable maintaining store safety.
What you'll own:
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements:
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes: Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday). Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday). Weekend and holiday availability preferred.
- You must be authorised to work in the UK.
Perks:
- Industry-leading pay, bi-weekly payments, pension scheme.
- Barista training program and exciting growth opportunities.
- Unlimited drinks and free food - when on shift.
- 50% off all drinks and food - when you are off your shift.
- Pirkx Membership.
- Referral incentive scheme - £250 when you refer a friend.
Barista | Birmingham employer: Tensec
At Blank Street, we pride ourselves on creating a vibrant and supportive work environment where every Barista can thrive. With industry-leading pay, comprehensive training programmes, and generous employee perks like unlimited drinks and food while on shift, we ensure our team members feel valued and motivated. Located in Birmingham, our coffee shop fosters a culture of hospitality and teamwork, making it an ideal place for those passionate about delivering exceptional customer experiences and growing within the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | Birmingham
✨Tip Number 1
Get to know the company! Before your interview, dive into Blank Street's values and mission. Show us that you understand what makes our coffee shops special and how you can contribute to creating those magical moments for customers.
✨Tip Number 2
Practice your people skills! As a barista, you'll be interacting with customers all day. Think about how you can make their experience memorable. Maybe even role-play with a friend to get comfortable with different scenarios.
✨Tip Number 3
Be ready to showcase your passion for coffee! We want to hear about your favourite brews and any experiences you've had in the hospitality industry. Share your enthusiasm and let us know why you love being a barista!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Blank Street family. Don’t miss out on this opportunity!
We think you need these skills to ace Barista | Birmingham
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and what makes it special for you. Share any experiences you've had that highlight your passion for creating delicious drinks and providing great service.
Be Personable and Friendly:We’re looking for a people-person, so make sure your personality shines through in your application. Use a warm tone and share anecdotes that showcase your customer service skills and how you’ve made someone's day better.
Highlight Teamwork Skills:Since we value teamwork, mention any experiences where you’ve worked well with others. Talk about how you contribute to a positive team environment and how you handle busy periods together with your colleagues.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Tensec
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and what makes a great cup of coffee. This will show your passion for the role and help you connect with the interviewer.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. This will demonstrate that you're a true people-person, which is key for a barista at Blank Street.
✨Emphasise Teamwork
Since teamwork is crucial, be ready to discuss your experiences working in a team environment. Share stories that highlight your ability to collaborate and support your colleagues, especially during busy periods.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle stress. Think about scenarios where you had to think on your feet or manage multiple tasks at once, and be prepared to share how you handled them.
