At a Glance
- Tasks: Enhance customer experience by managing bookings and activities like parties and Escape Rooms.
- Company: Join Tenpin, a fun and vibrant entertainment centre in Wrexham.
- Benefits: Enjoy free bowling for family and friends plus health care schemes.
- Other info: Flexible hours make it perfect for students looking to earn while having fun.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Enthusiastic, communicative, and flexible with hours, including evenings and weekends.
The predicted salary is between 20000 - 25000 £ per year.
Tenpin is searching for a Customer Service Assistant to enhance the customer experience at their Wrexham centre. The role involves booking customers, managing activities like parties and Escape Rooms, and ensuring top-notch customer service.
Candidates should be enthusiastic, highly communicative, and flexible with hours, including evenings and weekends.
Fantastic benefits such as free bowling for family and friends and health care schemes are offered to staff.
Dynamic Customer Service & Events Host (Flexible Hours) in Wrexham employer: Tenpin
At Tenpin, we pride ourselves on creating a vibrant and inclusive work environment where our employees can thrive. As a Dynamic Customer Service & Events Host in Wrexham, you'll enjoy fantastic benefits like free bowling for family and friends, flexible working hours, and opportunities for personal growth within a supportive team. Join us to be part of a fun-loving culture that values your contributions and encourages you to deliver exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamic Customer Service & Events Host (Flexible Hours) in Wrexham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Tenpin and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Tenpin and let us see your personality shine through!
We think you need these skills to ace Dynamic Customer Service & Events Host (Flexible Hours) in Wrexham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Tenpin.
Get Familiar with Our Brand:Before applying, take some time to learn about Tenpin and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Tenpin
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Tenpin.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Tenpin will surely appreciate.
