At a Glance
- Tasks: Provide excellent customer service, manage bookings, and host fun events.
- Company: Join a vibrant entertainment centre that loves to have fun!
- Benefits: Enjoy free bowling, discounts, and career development opportunities.
- Other info: Flexible hours, including evenings and weekends, with great growth potential.
- Why this job: Be part of an exciting team and create memorable experiences for guests.
- Qualifications: Energetic, friendly, and ready to work in a fast-paced environment.
The predicted salary is between 1200 - 1600 £ per month.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you’ll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Customer Service Assistant Over 18 in Worcester employer: Tenpin
At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where your enthusiasm and positive attitude can shine. With a range of exciting activities and a strong focus on employee development, we offer fantastic benefits including free bowling for family and friends, flexible working hours, and opportunities for career advancement. Join us in delivering unforgettable experiences while enjoying a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant Over 18 in Worcester
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their culture and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make someone’s day better. Being prepared will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your personality! When you apply through our website, let your enthusiasm and energy come through. Remember, they’re looking for someone who fits into their fun environment, so don’t hold back!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and keeps you on their radar. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Customer Service Assistant Over 18 in Worcester
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see your confidence and energy, so don’t be afraid to show us who you are. Remember, we’re all about fun and positivity!
Highlight Relevant Experience:Make sure to mention any previous customer service roles or experiences that showcase your skills. Even if it’s not directly related, anything that demonstrates your ability to handle enquiries and provide excellent service will catch our eye!
Show Your Enthusiasm:We love a can-do attitude! In your application, express your excitement about the role and working in a vibrant environment. Let us know why you want to join our team and how you can contribute to the fun!
Keep It Concise:While we want to know all about you, keep your application clear and to the point. Use bullet points for skills and experiences if it helps. A tidy application shows you’re organised and detail-oriented, which is exactly what we’re looking for!
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the fun environment. Companies like this one thrive on energy and positivity, so let your personality shine through during the interview!
✨Know the Company
Familiarise yourself with the various activities offered, like bowling, Escape Rooms, and karaoke. Being able to discuss these in detail shows that you’re genuinely interested and prepared, which can set you apart from other candidates.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to help someone, as this role prioritises exceptional service and a 'nothing is too much trouble' attitude.
✨Be Flexible and Adaptable
Highlight your ability to work in a fast-paced environment and your willingness to take on various tasks. This job requires a proactive approach, so be ready to discuss how you handle changing situations and keep the fun flowing!
