At a Glance
- Tasks: Provide excellent customer service and manage fun activities like bowling and karaoke.
- Company: Join a vibrant entertainment centre that loves to have fun!
- Benefits: Enjoy free food, discounts, and opportunities for career growth.
- Other info: Flexible hours with great perks and a chance to advance your career.
- Why this job: Be part of an exciting team where every day is a new adventure!
- Qualifications: Energetic, friendly, and ready to work in a fast-paced environment.
The predicted salary is between 10 - 12 € per hour.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast‑paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Kitchen (18+) in Warwick employer: Tenpin
At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where your enthusiasm and positive attitude are the keys to success. With a range of exciting activities and a commitment to employee growth, we offer fantastic benefits including free food during shifts, discounts, and opportunities for career advancement, making us an excellent employer for those looking to thrive in a fun-filled atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen (18+) in Warwick
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their culture and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make someone’s day better. Being able to demonstrate your proactive and friendly attitude will set you apart.
✨Tip Number 3
Be ready to showcase your enthusiasm! When you apply through our website, let your personality shine through. Share why you love entertaining and how you can contribute to the fun atmosphere.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen (18+) in Warwick
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your confidence and energy in your words. Don't be afraid to show us why you're excited about working in a fun environment like ours.
Tailor Your Application:Make sure to tailor your application to the role of Customer Service Assistant. Highlight any relevant experience you have, especially in customer service or fast-paced environments. We love to see how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll find all the info you need right there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
When you walk into the interview, let your energy shine! This role is all about having fun and creating a positive atmosphere, so don’t hold back on showing your excitement for the job. A genuine smile and a friendly attitude can go a long way in making a great first impression.
✨Know the Company
Do a bit of homework on the company before your interview. Familiarise yourself with their offerings like Escape Rooms, Karaoke, and the Laser Arena. Being able to chat about these activities shows that you’re genuinely interested and ready to contribute to the fun!
✨Highlight Your Customer Service Skills
Since this role revolves around providing excellent customer service, be prepared to share examples from your past experiences. Think of times when you went above and beyond for a customer or handled a tricky situation with grace. This will demonstrate your proactive and friendly approach.
✨Ask Questions
Interviews are a two-way street, so don’t forget to ask questions! Inquire about team dynamics, what a typical day looks like, or how they celebrate successes. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
