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For Companies At a Glance
- Tasks: Lead a fun team and manage daily operations at our entertainment centre.
- Company: Join a vibrant company that loves to entertain and create memorable experiences.
- Benefits: Enjoy a competitive bonus scheme, 33 days holiday, and free food while working.
- Other info: Great opportunities for career advancement and personal growth.
- Why this job: Make a real impact in a lively environment while developing your career.
- Qualifications: 2+ years as a hands-on General Manager in leisure or hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
- As a General Manager you will manage the day-to-day operation of our centre, which includes:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.
Skills You Need
- A minimum of 2 years’ experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Experience in optimising revenue and overall business performance
- Full of determination, enthusiasm, and patience
- Fully flexible and highly adaptable to change
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
General Manager in Southampton employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for creating fun environments shine through. Share stories about how you've made previous workplaces enjoyable for both customers and staff—this is what they want to hear!
✨Tip Number 3
Do your homework! Research the company and its culture before your interview. Knowing their values and recent promotions will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus it shows you’re serious about joining us. Don’t forget to follow up after applying; a little nudge can go a long way in keeping your application top of mind!
We think you need these skills to ace General Manager in Southampton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm shine through! We want to see how much you love creating fun environments and leading teams. Share your experiences that highlight your passion for the leisure and hospitality industry.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience as a General Manager and how you've driven business growth in the past. This shows us that you understand what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the quickest way for us to receive your application and get you on the path to joining our fun-loving team. Plus, it helps us keep everything organised!
How to prepare for a job interview at Tenpin
✨Know the Company Culture
Before your interview, dive into understanding the company’s culture. Since they pride themselves on creating a fun environment, think about how you can contribute to that vibe. Be ready to share examples of how you've fostered a positive atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a General Manager, your leadership style is crucial. Prepare to discuss specific instances where you've successfully led a team, managed conflicts, or driven business growth. Use metrics to highlight your achievements and demonstrate your impact.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you’ve faced in the past and how you overcame them. This will show your adaptability and determination, which are key traits for this role.
✨Highlight Your Customer Service Focus
Customer service is at the heart of this role. Prepare to discuss how you've created excellent customer experiences in the past. Share stories that illustrate your commitment to customer satisfaction and how it aligns with the company's objectives.