At a Glance
- Tasks: Lead a fun team and create unforgettable experiences for customers at Tenpin.
- Company: Join Tenpin, where entertainment is our passion and fun is our DNA!
- Benefits: Enjoy free bowling, discounts, enhanced leave, and career development opportunities.
- Other info: Flexible hours and great opportunities for career progression await you!
- Why this job: Be part of an exciting environment and make a real impact on customer experiences.
- Qualifications: 12 months of supervisory experience in leisure, hospitality, or retail required.
The predicted salary is between 24000 - 30000 £ per year.
Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will:
- Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales-focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Unit Supervisor in Milton Keynes employer: Tenpin
At Tenpin, we pride ourselves on being an exceptional employer, offering a vibrant work culture where fun and entertainment are at the heart of everything we do. As a Unit Supervisor, you'll enjoy fantastic benefits such as free bowling for family and friends, enhanced leave options, and a strong focus on career development, ensuring you have ample opportunities to grow within our dynamic team. Join us in creating unforgettable experiences while enjoying a supportive environment that values your contributions and encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Unit Supervisor in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time exploring Tenpin's vibe. Check out their social media and website to see how they engage with customers and what events they host. This will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Unit Supervisor, you'll be all about creating fun experiences. Think of examples from your past where you've turned a tough situation into a positive one. Share these stories in your interview to highlight your customer service prowess.
✨Tip Number 3
Show off your leadership chops! Be ready to discuss how you've motivated teams in the past. Whether it’s through training or just keeping spirits high, make sure you have a few anecdotes up your sleeve that demonstrate your ability to lead and inspire.
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, ask about team dynamics or upcoming events at Tenpin. This shows you're not just there for the job, but you're excited about being part of the fun. Plus, it gives you insight into what working there will really be like!
We think you need these skills to ace Unit Supervisor in Milton Keynes
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for creating fun experiences shine through! We want to see how passionate you are about customer service and leading a team.
Tailor Your Experience:Make sure to highlight your supervisory experience in leisure, hospitality, or retail. We love seeing how your past roles have prepared you for the Unit Supervisor position, so be specific!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can create a fun environment, so show us what makes you unique!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for a quick and easy application process. We can't wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at Tenpin
✨Know the Fun Factor
Before your interview, dive into what makes Tenpin unique. Familiarise yourself with their offerings like Houdini’s Escape Rooms and the 4D Laser Arena. Show your enthusiasm for creating fun experiences and how you can contribute to that vibe!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved customer service. Be ready to discuss how you can inspire others to create a lively atmosphere at Tenpin.
✨Emphasise Customer Service
Since exceptional customer service is key, come armed with stories that highlight your commitment to customer satisfaction. Discuss how you’ve handled difficult situations and turned them into positive experiences for customers.
✨Align with Their Values
Understand Tenpin's corporate strategy and core values. Be prepared to discuss how your personal values align with theirs and how you can help achieve their short-term objectives while promoting a sales-focused culture.
