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- Tasks: Lead a fun team, manage daily operations, and drive business growth.
- Company: Exciting leisure centre with a vibrant atmosphere for all ages.
- Benefits: Industry-leading bonuses, 33 days holiday, and free food while working.
- Other info: Great opportunities for career advancement and personal development.
- Why this job: Join us to create unforgettable experiences and grow your career.
- Qualifications: 2+ years as a General Manager in leisure or hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a General Manager you will manage the day-to-day operation of our centre, which includes:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.
Skills You Need
- A minimum of 2 years’ experience as a hands-on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Experience in optimising revenue and overall business performance
- Full of determination, enthusiasm, and patience
- Fully flexible and highly adaptable to change
Our Fantastic Benefits
- Industry-leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
General Manager in Milton Keynes employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Milton Keynes
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their fun environment.
✨Tip Number 2
Prepare some examples of how you've driven business growth in the past. Think about local promotions or team initiatives you've led. This will demonstrate your hands-on experience and passion for achieving company objectives.
✨Tip Number 3
Show off your leadership skills during the interview. Be ready to discuss how you've developed teams and created a positive work environment. They want someone who can inspire and motivate, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to ask questions! Inquire about their plans for growth and how you can contribute. This shows you're genuinely interested in the role and eager to be part of their exciting journey. And remember, apply through our website for a smoother process!
We think you need these skills to ace General Manager in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for creating fun environments aligns with our mission at StudySmarter.
Tailor Your Experience: Make sure to highlight your relevant experience as a General Manager. We love seeing how you've driven business growth and created excellent customer service in your previous roles—so don’t hold back!
Be Authentic: We appreciate authenticity! Use your own voice in your application. Share your unique approach to leadership and how you’ve fostered team spirit in past positions—it’s what makes you stand out!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for a smooth application process. It’s quick and easy, and we can’t wait to hear from you!
How to prepare for a job interview at Tenpin
✨Know the Company Culture
Before your interview, dive into understanding the company’s culture. Since they pride themselves on creating a fun environment, think about how you can contribute to that vibe. Prepare examples of how you've fostered a positive atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a General Manager, your leadership style is crucial. Be ready to discuss your experience in managing teams and driving business growth. Share specific instances where your leadership made a difference, especially in a leisure or hospitality setting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in past roles and how you overcame them. This will demonstrate your adaptability and determination, which are key traits for this position.
✨Highlight Your Customer Service Focus
Customer service is at the heart of this role. Be prepared to talk about how you've created excellent customer experiences in the past. Use concrete examples to illustrate your commitment to customer satisfaction and how it aligns with the company's objectives.