Unit Supervisor: Lead Team & Elevate Service in London
Unit Supervisor: Lead Team & Elevate Service

Unit Supervisor: Lead Team & Elevate Service in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
Tenpin

At a Glance

  • Tasks: Lead a dynamic team and ensure amazing customer experiences every day.
  • Company: Join Tenpin, a fun and vibrant leisure company in Greater London.
  • Benefits: Enjoy free food, career development, and employee assistance programmes.
  • Other info: Great opportunities for career growth in a lively environment.
  • Why this job: Make a real difference in customer service while leading a passionate team.
  • Qualifications: 12 months of supervisory experience in leisure or hospitality required.

The predicted salary is between 30000 - 40000 £ per year.

Tenpin is seeking a Unit Supervisor in Greater London. In this role, you will oversee daily operations, ensuring outstanding customer experiences.

The ideal candidate has at least 12 months of supervisory experience in leisure or hospitality, a passion for customer service, and the ability to lead large teams.

Tenpin values its people and offers career development opportunities, as well as fantastic benefits like free food and employee assistance programs.

Unit Supervisor: Lead Team & Elevate Service in London employer: Tenpin

At Tenpin, we pride ourselves on being an exceptional employer in Greater London, where our commitment to outstanding customer service is matched by our dedication to our employees. With a vibrant work culture that fosters teamwork and personal growth, we offer fantastic benefits such as free food and comprehensive employee assistance programmes, ensuring that our staff feel valued and supported. Join us to lead a dynamic team and take advantage of numerous career development opportunities in the leisure and hospitality sector.
Tenpin

Contact Detail:

Tenpin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Unit Supervisor: Lead Team & Elevate Service in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure and hospitality sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or insights into potential opportunities.

✨Tip Number 2

Prepare for those interviews by practising common questions related to team leadership and customer service. We can’t stress enough how important it is to showcase your passion for creating outstanding experiences!

✨Tip Number 3

Show off your supervisory skills! When you get the chance to chat with hiring managers, share specific examples of how you've led teams and improved service. We want to see that you can elevate the experience at Tenpin!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Unit Supervisor: Lead Team & Elevate Service in London

Supervisory Experience
Customer Service
Team Leadership
Operational Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Interpersonal Skills
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering outstanding customer experiences. Share specific examples of how you've gone above and beyond in previous roles to make customers feel valued.

Highlight Your Supervisory Experience: Make sure to detail your supervisory experience clearly. We want to know how you've led teams in the past, so include any relevant achievements or challenges you've overcome while managing a team.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Unit Supervisor role at Tenpin. Mention how your skills align with our values and the specific requirements outlined in the job description.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Tenpin

✨Know the Company Inside Out

Before your interview, make sure you research Tenpin thoroughly. Understand their values, mission, and what sets them apart in the leisure and hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Unit Supervisor, you'll need to lead large teams. Prepare examples from your past supervisory experience that highlight your leadership style, how you motivate your team, and how you handle challenges. Be ready to discuss specific situations where you elevated service or improved customer experiences.

✨Emphasise Customer Service Passion

Tenpin is all about outstanding customer experiences. Be prepared to talk about your passion for customer service and share stories that demonstrate your commitment to going above and beyond for customers. This will resonate well with the interviewers.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, career development opportunities, or how Tenpin measures success in customer service. This shows that you're not just interested in the job, but also in how you can contribute to the company’s success.

Unit Supervisor: Lead Team & Elevate Service in London
Tenpin
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>