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For Companies At a Glance
- Tasks: Lead a fun team, ensuring customers have an amazing experience every visit.
- Company: Join Tenpin, a vibrant leisure company focused on customer enjoyment.
- Benefits: Enjoy discounts, free bowling, free food, and health care perks.
- Other info: Great career growth opportunities with many managers starting as Team Members.
- Why this job: Be the driving force behind unforgettable experiences and team success.
- Qualifications: 12 months of supervisory experience in leisure, hospitality, or retail.
The predicted salary is between 25000 - 30000 £ per year.
The Role
As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team.
You will:
- Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
- Promote a sales-focused culture and identify sales opportunities within the centre.
- Lead and support team development and growth, deputizing in the absence of senior management.
- Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
Skills You Need
- At least 12 months of supervisory experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experienced in leading large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
- Fully flexible and adaptable to change
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6 hours or more)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Unit Supervisor in London employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality sectors. You never know who might have the inside scoop on a Unit Supervisor role or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get that interview, let your enthusiasm for creating a fun environment shine through. Share examples of how you've led teams and delivered exceptional customer service in the past.
✨Tip Number 3
Be ready to adapt! The leisure industry is all about change, so prepare to discuss how you've handled unexpected situations or changes in your previous roles. Flexibility is key!
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Unit Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how driven and passionate you are about creating a fun environment for both customers and the team.
Highlight Your Experience: Make sure to detail your supervisory experience in leisure, hospitality, or retail. We’re looking for someone who’s been in the game for at least 12 months, so don’t hold back on showcasing your achievements!
Be Yourself: We love authenticity! Use your own voice in your application. Share your unique approach to leading teams and how you’ve promoted a sales-focused culture in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Unit Supervisor role. We can’t wait to hear from you!
How to prepare for a job interview at Tenpin
✨Know the Company Inside Out
Before your interview, take some time to research Tenpin's values and corporate strategy. Understanding their mission will help you align your answers with what they stand for, showing that you're not just a good fit for the role but also for the company culture.
✨Showcase Your Leadership Skills
As a Unit Supervisor, you'll be leading a team, so be ready to share specific examples of how you've successfully managed teams in the past. Highlight your experience in motivating others and creating a positive environment, as this is key to ensuring customers have a great time.
✨Demonstrate Customer Service Passion
Tenpin is all about exceptional customer service, so come prepared with stories that showcase your dedication to providing a fantastic experience. Think of times when you went above and beyond for a customer and how that impacted their visit.
✨Be Ready to Discuss Sales Opportunities
Since promoting a sales-focused culture is part of the role, think about how you've identified and capitalised on sales opportunities in previous positions. Be prepared to discuss strategies you've implemented that led to increased sales or improved customer engagement.