At a Glance
- Tasks: Lead a fun team, manage daily operations, and drive business growth.
- Company: Exciting entertainment centre with a vibrant culture.
- Benefits: Industry-leading bonuses, 33 days holiday, free food, and discounts.
- Other info: Great career development opportunities with many managers starting as Team Members.
- Why this job: Join us to create unforgettable experiences for families and friends.
- Qualifications: 2+ years as a hands-on General Manager in leisure or hospitality.
The predicted salary is between 30000 - 35000 £ per year.
Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a General Manager you will manage the day-to-day operation of our centre, which includes:
- Creating a culture of excellent customer service
- Driving the business growth through local promotions and central product delivery
- Developing an annual business plan with the Regional Manager focusing on growth and financial target
- Creating a professional environment with training, appraisals, fair management and support team operations and strategy execution.
Skills You Need
- A minimum of 2 years’ experience as a hands‑on General Manager, ideally within leisure or hospitality, whilst leading and developing large teams
- Experience in optimising revenue and overall business performance
- Full of determination, enthusiasm, and patience
- Fully flexible and highly adaptable to change
Our Fantastic Benefits
- Industry‑leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6+ hours)
- Medicash Employee Assistance Programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long Service Awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
General Manager in Ipswich employer: Tenpin
At Tenpin in Southampton, we pride ourselves on being an excellent employer by fostering a vibrant and fun work culture that prioritises employee well-being. With great benefits such as discounts, free bowling, and enhanced leave, we ensure our team members feel valued and supported while enjoying opportunities for personal growth in a dynamic environment. Join us to be part of a team that not only keeps our fun hubs sparkling but also creates memorable experiences for our visitors!
