At a Glance
- Tasks: Deliver outstanding customer service and maintain bowling equipment for an epic experience.
- Company: Join a fun, vibrant entertainment centre with something for everyone.
- Benefits: Enjoy free bowling, discounts, health care, and flexible working hours.
- Other info: Must be 18+ due to health and safety regulations.
- Why this job: Be part of a lively team and help create unforgettable memories for customers.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
The predicted salary is between 20000 - 25000 € per year.
Come join our fantastic team. We love to entertain! It’s in our DNA! We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!
The Role
This role is split into 2 parts: Customer Service Assistant and Pin Technician.
- As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.
- As a Pin Technician, you will be responsible for ensuring that all bowling equipment and the lanes are maintained to a high standard. This will ensure that our customers have the best possible bowling experience when they visit us. You will strive to constantly achieve the highest operating standards, carrying out preventative maintenance of all bowling equipment and lanes, undertaking general building maintenance as instructed by the site management team, and actioning repairs in a timely fashion.
Participate, support and encourage the achievement of a positive, friendly and open team atmosphere. You will work efficiently, show initiative and be friendly. Exceptional customer service will be at the heart of your role. You will also need to be confident and comfortable when dealing with customers.
Skills You Need
- Full of determination, enthusiasm, and able to work in a fast-paced environment.
- A nothing is too much trouble attitude.
- Able to provide high levels of customer service and have strong communication skills.
- Fully flexible around working pattern (evening and weekends will be required).
- Be approachable and helpful.
- Be organised and able to multi-task.
- A strong team player.
- An eye for detail.
- No experience needed, just willingness to learn about bowling machinery.
- An interest in all things technical/mechanic.
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors.
- Free Bowling for family and friends.
- Free Food (when working 6 hours or more).
- Enhanced Maternity, Paternity, Adoption leave.
- Medicash Health Care Cash Back Scheme.
- Employee Assistance Programme.
- Free counselling.
- Life assurance – 2 x annual salary.
- Long Service Awards.
- Recommend a Friend Scheme.
- On the Spot Rewards.
Please note: This vacancy involves working with heavy machinery. Due to Health & Safety regulations, you must be 18 or over to apply.
What Happens Next?
If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
Customer Service & Bowling Pin Technician – Fun, Fast-Paced in Ipswich employer: Tenpin
Join our vibrant team where fun and entertainment are at the heart of everything we do! With a dynamic work culture that encourages growth and camaraderie, you'll enjoy fantastic benefits like free bowling for family and friends, retail discounts, and a supportive environment that values your contributions. Whether you're serving customers or maintaining our bowling equipment, you'll be part of a community that thrives on positivity and teamwork, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Bowling Pin Technician – Fun, Fast-Paced in Ipswich
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their culture and show that you're genuinely interested in being part of their fun team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or questions. Being prepared will help you shine during the interview and show them you’re ready to deliver outstanding experiences.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, let your personality shine through. Share why you want to work in a fun environment and how you can contribute to making it even better.
✨Tip Number 4
Be ready to demonstrate your teamwork skills! During the interview, share examples of how you've worked well with others in the past. They’re looking for someone who can fit into their friendly atmosphere and help create a positive experience for everyone.
We think you need these skills to ace Customer Service & Bowling Pin Technician – Fun, Fast-Paced in Ipswich
Some tips for your application 🫡
Show Your Fun Side:We want to see your personality shine through in your application! Don’t be afraid to let your enthusiasm for entertainment and customer service come across. Remember, we’re all about fun here!
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. Whether it’s your customer service experience or your knack for technical stuff, let us know why you’d be a great fit for our team.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. We appreciate brevity, especially when we’re sifting through lots of applications!
Apply Through Our Website:Don’t forget to apply through our website! It’s super quick and easy, and we’ll get your application right into our hands. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
This role is all about energy and positivity, so make sure to convey your excitement for the job during the interview. Share examples of how you've brought fun and enthusiasm to previous roles or experiences, even if they weren't in customer service.
✨Know the Company
Familiarise yourself with the various entertainment options offered, like Houdini’s Escape Rooms and the 4D Laser Arena. Being able to discuss these will show that you’re genuinely interested in the company and its offerings, which can set you apart from other candidates.
✨Demonstrate Customer Service Skills
Prepare to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this role requires a strong focus on delivering outstanding experiences for customers.
✨Be Ready to Discuss Technical Interest
Since the role involves being a Pin Technician, express your interest in technical and mechanical aspects. Even if you lack experience, showing a willingness to learn and a passion for understanding how things work can impress the interviewers.
