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- Tasks: Prepare delicious food and drinks while providing excellent customer service in a fun environment.
- Company: Join a vibrant entertainment centre that loves to entertain and create memorable experiences.
- Benefits: Enjoy free bowling, discounts, free food on shifts, and career development opportunities.
- Why this job: Be part of an energetic team where every day is a new adventure and fun is guaranteed.
- Qualifications: Must be enthusiastic, friendly, and flexible with a passion for customer service.
The predicted salary is between 13 - 16 £ per hour.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you’ll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Over 18 Weekend & Evening Cook in Gloucester employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Over 18 Weekend & Evening Cook in Gloucester
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their fun, energetic vibe.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing an excellent experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, let your personality shine through. A positive attitude can set you apart, so don’t be shy about expressing your excitement for the role.
✨Tip Number 4
Be flexible and ready to adapt! The job involves various tasks, so highlight your ability to juggle different responsibilities. Mention any experience you have in fast-paced environments to show you're up for the challenge!
We think you need these skills to ace Over 18 Weekend & Evening Cook in Gloucester
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and energy. Remember, we love a positive attitude!
Tailor Your Application: Make sure to highlight your relevant skills and experiences that match the job description. If you've got customer service experience or have worked in a fast-paced environment before, shout about it! We’re looking for those who can keep the fun flowing.
Keep It Concise: While we love to read, we also appreciate brevity. Keep your application clear and to the point. Make sure every word counts and showcases why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s super quick and easy—just a 2-minute application. Plus, it shows us you’re keen to join our fun-loving team right from the start!
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the fun environment. Share why you want to work in a place that values entertainment and customer service. A positive attitude can go a long way!
✨Know the Menu
Familiarise yourself with the food and drink offerings before the interview. Being able to discuss the menu shows your interest in the role and helps you connect with the interviewers, who will appreciate your proactive approach.
✨Demonstrate Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, as this aligns perfectly with their values.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face in this role. Prepare responses that showcase your problem-solving skills and 'nothing is too much trouble' attitude. This will demonstrate your readiness to provide exceptional service.
