Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable experiences for guests and support exciting entertainment activities.
- Company: Vibrant leisure company in Glasgow with a fun atmosphere.
- Benefits: Flexible hours, career development, free bowling, and exclusive discounts.
- Why this job: Join a lively team and make a real difference in customer satisfaction.
- Qualifications: Proactive, friendly, and excellent communication skills required.
- Other info: Great opportunities for personal growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A vibrant leisure company in Glasgow is looking for a Customer Service Assistant to provide excellent customer experiences and support various entertainment activities. You will manage reception, host events, maintain cleanliness, and ensure customer satisfaction.
Applicants should be proactive and friendly, with exceptional communication skills. This role offers flexible working hours, opportunities for career development, and various employee perks such as free bowling and discounts.
Guest Experience Specialist — Entertainment & Service in Glasgow employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist — Entertainment & Service in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the vibe during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing excellent customer experiences, try role-playing common customer scenarios with a friend. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your proactive side! During the interview, share examples of times when you went above and beyond for customers or took the initiative in previous roles. This will highlight your fit for the Guest Experience Specialist position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Guest Experience Specialist — Entertainment & Service in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and proactive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experiences that relate to managing reception or hosting events. We love seeing how your background aligns with what we do!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention why you’re excited about working in entertainment and how you can contribute to creating amazing customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tenpin
✨Know the Company Inside Out
Before your interview, do some research on the leisure company. Understand their values, the types of entertainment they offer, and what makes them stand out in Glasgow. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Specialist, you'll need to demonstrate your exceptional communication skills. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or created memorable experiences.
✨Be Proactive and Friendly
The job description highlights the importance of being proactive and friendly. During the interview, let your personality shine through! Smile, maintain eye contact, and engage with your interviewer. Show them that you can create a welcoming atmosphere, just like you would for guests at an event.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career development, or how they measure customer satisfaction. This shows that you're not only interested in the role but also in contributing positively to the company’s success.
