Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide excellent customer service, manage bookings, and host fun events.
- Company: Join a vibrant entertainment centre that loves to have fun!
- Benefits: Enjoy free bowling, discounts, and career development opportunities.
- Why this job: Be part of an exciting team and create memorable experiences for guests.
- Qualifications: Energetic, friendly, and great at communicating with customers.
- Other info: Flexible hours, including evenings and weekends, in a dynamic environment.
The predicted salary is between 11 - 16 £ per hour.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you’ll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!
You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast-paced environment
- Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2-minute application.
Customer Service Assistant - Bar in Exeter employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Bar in Exeter
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their culture and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Being able to share these stories will highlight your proactive attitude and make you stand out.
✨Tip Number 3
Be ready to showcase your energy! When you walk into that interview, let your confidence shine through. A positive attitude can be contagious, and they’ll want someone who brings that fun spirit to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it shows you’re serious about joining the team. Plus, we love seeing applications from enthusiastic candidates like you!
We think you need these skills to ace Customer Service Assistant - Bar in Exeter
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and energy. Remember, we’re all about having fun!
Highlight Your Skills: Make sure to mention any customer service experience or skills that relate to the role. Whether it’s managing bookings or serving drinks, show us how you can contribute to keeping the fun flowing!
Keep It Concise: While we love a good story, keep your application clear and to the point. Use bullet points if you need to, and make sure we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and we’ll get your application in front of the right people in no time. Plus, it shows you’re keen to join our fun-loving team!
How to prepare for a job interview at Tenpin
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the fun environment. Share why you love customer service and how you enjoy engaging with people. A positive attitude can really set you apart!
✨Know the Company
Familiarise yourself with what the company offers beyond just bowling. Mention specific activities like Escape Rooms or Karaoke during your interview to show that you understand their business and are genuinely interested.
✨Demonstrate Flexibility
Since the role requires working evenings and weekends, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various roles in a fast-paced environment.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond to ensure customer satisfaction.
