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For Companies At a Glance
- Tasks: Lead a fun team and ensure customers have an amazing experience.
- Company: Join Tenpin, where entertainment is our passion!
- Benefits: Enjoy 33 days holiday, free bowling, and a fantastic bonus scheme.
- Why this job: Kickstart your career in a vibrant environment with growth opportunities.
- Qualifications: 1 year of management experience and a passion for customer service.
- Other info: Great place for career development with many paths to success.
The predicted salary is between 28800 - 43200 £ per year.
Come join our fantastic team. We love to entertain! It’s in our DNA! Our fabulous food menu has something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
The Role
As an Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team. You will need to be well organised, approachable and show initiative. Exceptional customer service will be at the heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.
- Assume day-to-day responsibility for the operational management of the centre
- Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
- Lead the team by example ensuring everyone works together effectively
- Support the delivery of the company strategy
- Deputise in the absence of the Deputy Manager
- Undertake ownership for own training and development to grow into the future role of Deputy Manager
- Support the other Managers in the achievement of all budgets, targets and KPI’s
- Provide support to the team in various departments as and when required
- Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis
Skills You Need
- Have a minimum of 1 years’ experience in a management role, ideally within leisure, hospitality or retail
- Passionate about delivering exceptional customer service
- Have experience in leading and developing large teams
- Full of determination, enthusiasm and patience!
- Be ambitious and want to progress!
Our Fantastic Benefits
- Industry leading bonus scheme
- Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
- Enhanced Maternity, Paternity, Adoption leave
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family & friends
- Free Food (when working 6 hours or more)
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 4 x annual salary
- A day off for your birthday
- Long Service Awards
- Career Development
If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
What Happens Next?
If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
Assistant Manager in Exeter employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service scenarios! Since exceptional service is key for the Assistant Manager role, think of examples from your past experiences where you went above and beyond for customers.
✨Tip Number 3
Show your passion! When you’re chatting with the team during the interview, let your enthusiasm for creating a fun environment shine through. It’s all about that energy!
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows you’re genuinely interested and ready to contribute to their success.
We think you need these skills to ace Assistant Manager in Exeter
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love creating fun experiences for customers and leading a team. Share specific examples that highlight your passion for customer service.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience in management, especially in leisure, hospitality, or retail. We’re looking for those who can demonstrate their ability to lead and develop teams effectively.
Be Organised: A well-structured application speaks volumes about your organisational skills. Use clear headings, bullet points, and concise language to make it easy for us to read. Remember, we appreciate clarity and professionalism!
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and ensures your application goes directly to us. Plus, it shows you’re keen on joining our fantastic team at Tenpin. We can’t wait to hear from you!
How to prepare for a job interview at Tenpin
✨Know the Company Culture
Before your interview, take some time to understand the company culture at Tenpin. They love to entertain and create a fun environment, so think about how you can demonstrate your passion for customer service and teamwork during the interview.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight your ability to motivate others and create a positive atmosphere.
✨Be Ready to Discuss Development
Tenpin values career development, so be prepared to talk about your ambitions and how you plan to grow into the Deputy Manager role. Share specific goals and how you intend to achieve them, showing that you're proactive about your career.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and the company.
