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For Companies At a Glance
- Tasks: Lead a fun team, manage daily operations, and create an awesome customer experience.
- Company: Join Tenpin, a vibrant entertainment hub in Blackpool with a passion for fun.
- Benefits: Enjoy 33 days holiday, free bowling, discounts, and a fantastic bonus scheme.
- Why this job: Be part of a dynamic team that loves to entertain and grow your career.
- Qualifications: 1 year of management experience and a passion for customer service.
- Other info: Great opportunities for career advancement and personal development.
The predicted salary is between 28800 - 43200 £ per year.
We’re expanding! Join the Blackpool team at our latest location! Are you a driven, passionate leader with a natural ability to create a fun environment for both our customers and team whilst achieving company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain—it’s in our DNA! Beyond our 28 bowling lanes, we offer Houdini’s Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Interactive Darts, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Deputy Manager at Tenpin, you’ll ensure our customers have a great time and create a fun environment for both them and our team. You’ll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include:
- Manage daily operations of the centre
- Create a customer‑focused culture
- Lead the team by example for effective collaboration
- Deputise for the General Manager, and support in achieving targets and KPIs
- Ensure compliance with policies and procedures
Skills You Need
- Minimum 1 year of management experience in leisure, hospitality, or retail
- Passionate about exceptional customer service
- Experience in leading and developing large teams
- Determined, enthusiastic, and patient
- Ambitious and eager to progress
Our Fantastic Benefits
- Industry‑leading bonus scheme
- 33 days holiday (including Bank Holidays)
- Enhanced maternity, paternity, adoption leave
- Tenpin treats – retailer discounts and Best Doctors
- Free bowling for family & friends
- Free food (when working 6+ hours)
- Medicash Employee assistance programme
- Free counselling
- Life assurance (4x annual salary)
- Birthday off
- Long service awards
Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
What Happens Next?
Ready to grow your career with us? Click apply and complete our quick 2‑minute application.
Deputy Manager employer: Tenpin
Contact Detail:
Tenpin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their fun environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer service. We want to hear about your passion for creating a fun atmosphere and how you can bring that energy to the Deputy Manager role.
✨Tip Number 3
Be ready to discuss your management style! They’re looking for someone who can lead by example, so think about how you motivate and develop your team. Share your strategies for achieving targets and KPIs while keeping the vibe upbeat.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm for the role by asking about team development opportunities and how they celebrate success. This not only shows your interest but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for creating a fun environment shine through in your application. We want to see how your passion for customer service and team leadership aligns with our mission to entertain!
Tailor Your CV: Make sure your CV highlights relevant management experience in leisure, hospitality, or retail. We love seeing how your past roles have prepared you for the Deputy Manager position at Tenpin.
Be Yourself: Don’t be afraid to let your personality come through in your written application. We’re looking for someone who can lead with authenticity and create a positive atmosphere for both customers and the team.
Apply Through Our Website: Ready to take the plunge? Head over to our website and complete the quick 2-minute application. It’s the best way to get your foot in the door and join our fantastic team!
How to prepare for a job interview at Tenpin
✨Know the Company Culture
Before your interview, take some time to understand the fun and vibrant culture at Tenpin. Familiarise yourself with their offerings like bowling, escape rooms, and karaoke. This will help you connect with the interviewers and show that you're genuinely excited about creating a fun environment.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully managed a team or improved customer service. Highlight your ability to motivate others and create a positive atmosphere, as this aligns perfectly with what Tenpin is looking for.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as dealing with difficult customers or managing team conflicts. Think of scenarios from your previous roles and how you resolved them. This will demonstrate your problem-solving skills and your commitment to exceptional customer service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured, or opportunities for career development. This shows your interest in the role and helps you gauge if Tenpin is the right fit for you.
